Enrolment Services Specialist

2 weeks ago

Regina, Canada University of Regina Full time

Faculty/Department Registrar's Office Unit SA - Enrolment Services Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Operational Services Category Staff Number of Vacancies 1 Position Summary

Are you ready to be the dynamic force behind student awards and financial aid?** Join us as an Enrolment Services Specialist**

As the Enrolment Services Specialist, you’ll be the go-to for undergraduate admissions, student awards, and financial aid initiatives. Reporting to the Coordinator, Student Awards and Financial Aid, you’ll embark on an exciting journey, guiding students through the enrolment services process and shaping their educational futures.

**What You’ll Do**:

- Verifying student enrolment and eligibility for awards purposes;
- Updating internal awards files to ensure information relating to recipients, terms of reference, and processes are current and accurate;
- Assisting with preparing materials for scholarship selection committees, including running reports, data clean up and verifying eligibility;
- Processing student government assistance at both the provincial and federal level and the US Direct Loans program;
- Ensuring students meet requirements of government assistance programs and submits enrolment and registration changes
- Providing guidance to students regarding student government assistance appeals;
- Maintaining an ever-changing, in-depth knowledge and understanding of enrolment policies and procedures and uses this knowledge to impart accurate information
- Evaluating and determining the acceptance or rejection of applicants; advise those not yet admissible on how to gain admission;
- Assessing transcripts to determine authenticity and ensure fraudulent credentials are not accepted, enters transcript information in Banner and indexes transcripts on UR Docs;
- Processing undergraduate admissions, re-admissions and transfers in Banner;
- Developing and sustains relationships with potential students, students, their families, outside institutions and agents as it pertains to the functions of our offices
- Utilizing Caspur ,and other database reports, to produce, verify and cleanup student data;
- Maintaining the department filing system;
- **Plus More**:Be ready to take on additional related tasks as assigned - your role is dynamic and essential to our success

**Why Join Us?**

At the University of Regina, we’re more than just a campus - we’re a community
Join our team and enjoy:

- **Meaningful Impact**:Your work directly contributes to creating a better environment for students, faculty, and staff.
- **Professional Growth**:We support your development, offering opportunities for advancement and learning.
- **Work-Life Balance**: We value your well-being and know your personal life is most important
- **Dynamic and Inclusive Workplace**:We value diversity and inclusivity. You’ll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth.
- **Innovation Culture**:We encourage fresh ideas and innovative thinking.
- **Competitive Compensation**: We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health/Dental/Vision Benefits, flexible spending account, Defined Benefit Pension Plan, and much more

Position Requirements

**What You’ll Bring to this Position**:

- Grade 12 supplemented by the successful completion of a recognized business course
- Minimum of five years related experience.
- A combination of education and experience may be considered.

**Skills That Will Ensure Your Success in the Role**:

- Proficiency in Microsoft Office ( Word, Excel, PowerPoint and Access)
- Working knowledge of a wide array of government student aid assistance programs.
- Ability to work as part of a team, including strong communication (verbal and written) skills and the ability to deal courteously and effectively with students including domestic and international students, the general public, and co-workers.
- Excellent customer service skills, including tact and diplomacy, while displaying a positive ‘can-do’ attitude.
- Ability to make effective administrative/procedural decisions and recommendations.
- Demonstrated ability to take direction and show initiative.
- Demonstrated ability to maintain confidentiality of records and information.
- Demonstrated ability to create, compose, and edit written/electronic materials.
- Demonstrated ability to organize multiple tasks, while maintaining accuracy and attention to detail, and to analyze complex problems.
- Experience working with financial information and transactions.
- Demonstrated high level keyboarding skills.
- Experience in the use of complex database systems such as Banner student system, FAST, Caspur reports, UR Docs, SAMS, and GroupWise; or equivalent database systems experience.

Physi

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