Client Service Assistant, ICBC/Fleet

4 weeks ago

Langley, Canada BFL Canada Full time

We offer more than a job, we offer a career

We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the centre of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support. We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values. We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs. We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Assistant – Commercial Fleet for our Commercial team

The primary purpose of this position is to provide customers with the highest possible level of service. This includes responsibility for communication in the area of selling, servicing, and maintaining of customer files and documents.

If you’re looking for a dynamic work environment, keep reading

Your day as a Client Service Assistant 

Process ICBC policies including reviewing and recommending coverage options Maintain monthly renewal list and process staff auto policies Process fleet renewals with ICBC as well as mid-term transactions such as vehicle additions, deletions, and changes Maintain files for commercial fleet clients Miscellaneous duties as required

Our ideal candidate 

Minimum 2 Years’ experience with ICBC knowledge. Fleet and prorate experience an asset.  Computer system experience Knowledge of Microsoft Office Ability to work well as part of a team and is resourceful Strong written and verbal communication skills

The expected salary for this role ranges from $45,000 to $65,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are 

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1300 professionals located in 26 cities across the country. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.

Here at BFL our employees have the freedom to demonstrate their own creativity, leadership and entrepreneurship because we strongly believe in them. We are a national collaborative team that thrives in a fast-paced environment.

Office information 

This position is located in Langley, just off highway #1 by Walnut Grove. We are close to Maple Ridge and Pitt Meadows, connected by the Golden Ears Bridge.

Let’s stay in touch:  follow us on to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us:  

BFL CANADA is an equal opportunity employer.

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking and unique knowledge. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

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