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I.T Field Service Technician

7 months ago

Greater Sudbury, Canada MBI I.T. Services Full time
INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?
 We are currently hiring for a contract I.T Field Service Technician job in Sudbury, ON You must have 2-4 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not required. The ideal candidate would have good communication skills, be customer-friendly, and should be comfortable traveling long distances.
 Duration: 2 YEARS (possibility of an extension).
 I.T. Field Service Technician job responsibilities:
  • Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports user account information including rights, security, and systems groups.
  • Trains employees, identifies and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.

Requirements:
  • Available to work extended hours including weekends and evenings for the duration of the contract.
  • Strong written and verbal communication skills.
  • High school diploma and college or university enrollment/degree.
  • 2+ years experience working as a break/fix Field IT technician and or lead break/fix Field IT technician.
  • Excellent technical knowledge of hardware and Windows 7, and Windows 10 operating systems.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Able to develop and interpret technical documentation for training and end-user procedures.
  • Familiar with personal computers/printers/wireless connectivity devices.
  • Possession and use of an owed car for travel between locations.
  • Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
  • Ability to lift a 20 lbs. box from the floor to a tabletop surface.

Nice to Have:
  • College diploma or university degree in the field of computer science and/or information technologies or 7-10 years equivalent work experience.
  • CompTIA A+ certifications.
  • Cisco or Microsoft certifications.

Compensation: $28-30/hour
 Incentives:
  • Mileage- Both ways at $0.38/km minus the first 20 km. 
  • Travel time- Last site location back to HUB.