Current jobs related to Customer Experience - Squamish - Mons Royale

  • Customer Experience Associate

    3 months ago

    Squamish, Canada TD Bank Full time

    **Work Location**: Squamish, British Columbia, Canada **Hours**: 18.75 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service...

  • Customer Experience Associate

    3 months ago

    Squamish, Canada TD Bank Full time

    **Customer Experience Associate**: - 416749BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1200 Hunter Place, Unit 210 **Employment Type** - Regular **City** - Squamish **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    3 months ago

    Squamish, Canada TD Bank Full time

    **Customer Experience Associate**: - 425172BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1200 Hunter Place, Unit 210 **Employment Type** - Regular **City** - Squamish **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 20 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    3 months ago

    Squamish, Canada Scotiabank Full time

    Requisition ID: 188767 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience

    3 months ago

    Squamish, Canada Mons Royale Full time

    At Mons Royale, we believe action and adventure sports can better people and the planet. However, most of the clothing designed for these sports is not good for the planet; our mission is to shift riders from synthetics to natural fibres and to inspire the rider to a life of action and adventure. We are a growing brand with a big mission and we have an...

  • Cosmetics Customer Experience Sales Floor Associate

    3 months ago

    Squamish, Canada Walmart Canada Full time

    **Position Summary... **:To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **What you'll do...**: 1. Greets all customers in a polite and friendly manner. 2. Assists customers by promoting products/services, locating merchandise and making purchase...

  • Customer Experience Associate

    4 weeks ago

    Squamish, Canada Scotiabank Full time

    Requisition ID: 205737Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...

  • Customer Experience Associate

    1 month ago

    Squamish, Canada Scotiabank Full time

    Requisition ID: 205737Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...

  • Customer Experience Associate

    1 month ago

    Squamish, Canada Scotiabank Full time

    Requisition ID: 205737 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    1 month ago

    Squamish, Canada Scotiabank Full time

       Requisition ID: 205737Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Customer Service

    2 weeks ago

    Squamish, Canada Sea to Sky Hotel Full time

    **Job Overview** **Responsibilities**: - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges - Resolve customer complaints in a professional manner - Maintain accurate customer records and update account information - Utilize CRM software to track customer interactions **Skills**: - Excellent...

  • Guest Experience Leader

    4 months ago

    Squamish, Canada McDonald's Full time

    **Guest Experience Leader** We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through...

  • Clinic Experience Manager

    4 months ago

    Squamish, Canada VentureWeb Full time

    **Job Title: Patient Experience Manager - Sea to Sky Physio** Location: Squamish, British Columbia, Canada **About**: Sea to Sky Sports Physio clinic is a sports-focused group of Physiotherapists, Chiropractors, Kinesiologists, Registered Dietitians, Certified Yoga Therapists and Footcare Nurses. We are committed to providing high-quality, sport specific...

  • Customer Service Representative

    4 months ago

    Squamish, Canada BMO Financial Group Full time

    38201 Cleveland Squamish British Columbia,V8B 0B1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    4 months ago

    Squamish, Canada N6 Cloud Inc. Full time

    **About us** We are professional, customer-centric, supportive and our goal is to At N6 Cloud, we're a new startup that's committed to providing exceptional web hosting services to businesses. We're looking for a passionate and driven individual to join us as a Customer Care Specialist. In this role, you'll have the opportunity to make a real impact by...

  • Customer Service Representative

    3 months ago

    Squamish, Canada N6 Cloud Inc. Full time

    **About us** We are professional, customer-centric, supportive and our goal is to At N6 Cloud, we're a new startup that's committed to providing exceptional web hosting services to businesses. We're looking for a passionate and driven individual to join us as a Customer Care Specialist. In this role, you'll have the opportunity to make a real impact by...

  • Customer Sales Representative

    2 weeks ago

    Squamish, Canada Sea to Sky Hotel Full time

    **Job Summary** **Duties**: - Assist customers with product information, pricing, and order processing - Resolve customer complaints and issues in a professional manner - Perform data entry tasks accurately and efficiently - Utilize phone etiquette skills to communicate effectively with customers - Identify opportunities for upselling products or...

  • Customer Service Manager

    3 months ago

    Squamish, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...

  • Customer Service Representative

    3 months ago

    Squamish, Canada Cloverdale Paint Inc Full time

    _Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ This individual should be available to work for **4-5 shifts per week.** We are...

  • Customer Service Representative

    4 months ago

    Squamish, Canada Cloverdale Paint Inc Full time

    _Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ This individual should be available to work for **4-5 shifts per week.** We are...

Customer Experience

3 months ago

Squamish, Canada Mons Royale Full time

At Mons Royale, we believe action and adventure sports can better people and the planet. However, most of the clothing designed for these sports is not good for the planet; our mission is to shift riders from synthetics to natural fibres and to inspire the rider to a life of action and adventure.

We are a growing brand with a big mission and we have an opportunity for someone to join our North American team based in Squamish, BC. This individual will play a pivotal role in supporting the customer requirements for our eCommerce and Wholesale markets within North America. All whilst contributing to the success of and your own personal growth within Mons Royale.

The successful applicant will be passionate about helping people find solutions, enjoy problem solving, and have the ability to successfully work in with the regional and global team to tackle various tasks that form day-to-day operations. You will be working closely with the support of the Global Customer Experience Manager to complete these tasks to the highest level. While you will have daily guidance and mentorship where required, we'll make sure you have room to take initiative driven by our core values. The right candidate will thrive on our shared values, enthusiasm for the outdoors, and our goal to provide the highest level of customer service in the industry.

 

This is a full-time, office-based role as you will need to be connected to the team and absorb our culture. With that said, we like to work hard and play hard.. So once you're up to speed, we'd like to encourage the occasional powder day or flexibility to work remotely when appropriate.

 

What you’ll be doing:

  • Communicating with Mons customers to assist all their needs - managing returns, exchanges, and warranty requests
  • Processing orders for various consumer and retail channels
  • Assisting wholesale customers with order updates, product information, and general support 
  • Liaising with warehouses and logistics providers to manage order and stock dispatches
  • Managing the accuracy of inventory at our North American warehouses
  • Providing excellent customer service via email and phone
  • Supporting regional and global team members with other general tasks as required
  • Thriving within a small, ambitious, and hard-working team

Requirements

  • Experience in a similar customer service position
  • Experience managing warranty claims, returns, and processing credits
  • Ability to multitask and remain flexible in a fast-paced apparel business
  • Excellent attention to detail
  • Strong organisational, time management, and communication skills
  • Strong written and verbal English
  • Self-starter mentality with the capability to execute without constant supervision
  • Experience with ERP systems (NetSuite or similar) Microsoft Office (Excel), and generally technologically savvy
  • Genuine passion for sustainability and the outdoors, able to promote and embody our company values
  • Valid Canada work visa

Benefits

Opportunity for Growth.

Mons Royale is a fast-growing brand in the action and adventure sports space with lots of opportunities for career development, within and outside New Zealand.

Mountain Town Lifestyle & Flexibility.

We are based in mountain towns because we value time spent in the mountains and want to enable and encourage our staff to achieve a work/life balance. While we do work hard and put in the hours, we also believe in the value of having a life outside of the workplace. This position is located in the unceded traditional territory of the Skwxwú7mesh Úxwumixw (Squamish Nation), now commonly known as Squamish. We are deeply appreciative to call this community our North American home and acknowledge the rich heritage and culture of the land we inhabit.

We value people and our team.

Company culture is important to us. We're often together in the mountains, or catching up for a happy-hour bike ride. With offices in Squamish, Innsbruck, and our hometown of Wānaka, Mons is comprised of a globally diverse workforce. We hire great people from a wide variety of backgrounds and therefore all qualified applicants receive consideration for employment.

Embracing the entrepreneurial spirit.

Being a part of a fast-growing brand means that there’s never a dull moment and that you’ll likely be involved in a lot of opportunities that may fall outside of your typical job description. Whether it be helping with an event or being a part of cross-functional meetings, there are always new things to learn.

Competitive Salary, Seasonal Product Allowance & Industry Discounts.