Customer Service
4 months ago
**Job Overview**
**Responsibilities**:
- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- Maintain accurate customer records and update account information
- Utilize CRM software to track customer interactions
**Skills**:
- Excellent phone etiquette and communication skills
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and offer suitable solutions
- Bilingual proficiency in English and Spanish is a plus
- Prior experience in sales or upselling is advantageous
Pay: $19.75-$26.06 per hour
Expected hours: 45 per week
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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