Bilingual Service Dispatch Coordinator

Found in: Talent CA C2 - 1 week ago

Montreal, Canada Johnston Equipment Full time

Bilingual Service Dispatch Coordinator

As a Service Administrator, you are part of a large team that is the critical backbone to the success of the National Call Centre department. You assist technicians and customers with obtaining purchase orders and auditing invoices for discrepancies. You will move service work orders through to closing and obtain missing information to accurately bill customers. 

Johnston Equipment is a dynamic team working together for a common goal: client satisfaction. At GNJ every client and employee is valued and important.

We offer our employees:

A stable company who stands behind 65 years of business excellence Competitive compensation Work/ life balance The chance to expand your professional and personal skills Learning with a national leader in a most critical industry, material handling

The ideal candidate is highly organized and can manage high volumes of data entries. You will need to be responsive with a strong sense of urgency, and have a high level of speed and attention to detail to audit technical quotations, maintain data integrity within business systems, and manage order entry processes. You must be a clear and efficient communicator to handle both customer and technicians’ requests. Your customer care attitude will be the key to your success. 

Goals:

Optimally manage the administration and completion of purchase order processes Maximize the efficiency of onsite services to customers through productive management and administration of technician work orders Accurately oversee the posting of lost time for technicians, work order statuses, and billing and re-billing of services Ensure the timely response to inquiries through support of the queue of customer requests

Key Work Activities:

Receive incoming customer calls and input customer requests to be dealt with by service dispatch coordinators Post technician work orders Manage the open work order email inbox and reply to internal emails in a timely manner Request modifications, changes, and additions to customer equipment Receive purchase orders and close completed work orders Liaise with road service technicians to coordinate service calls, post lost time, and provide additional information as needed to support them in their service call duties

Here at Johnston we believe that attitude is everything so bring your “make a difference” personality and strong work ethic and be ready to succeed

You make a difference:  The Service Administrator is key to maintaining data integrity within our business system and for the accurate output of billing to our customers. They also provide back-up support to the Call Centre and both of these important tasks ensure customer satisfaction. The accurate billing allows for prompt payment and an effortless customer experience.

Johnston Equipment is working together for continuous improvement, sustainable outcomes and outstanding customer care. Live the values. Reap the rewards.

  • Dispatcher

    1 week ago

    Montreal, Canada Altis Recruitment Full time

    Our client is seeking a bilingual dispatcher, as a Bilingual Dispatch Coordinator, you will play a critical role in ensuring the smooth and efficient operations. You will be responsible for coordinating the scheduling and dispatching of our services while maintaining a high level of customer satisfaction. Fluency in both English and French is required for...

  • Logistics Coordinator

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada Holcim Full time

    Objective Oversee and manage all aspects related to transportation needs in the local market. This includes coordinating all aspects pertaining to fleet utilization, dispatch, sales support, and overall customer service for RMX in the GMA market. Maintain production efficiencies and best in class customer service in daily dispatch operations. With a...

  • Bilingual Front Desk Coordinator

    1 week ago

    Montreal, Canada Brunel Full time

    Introduction We are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site. Responsibilities Perform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries. Coordinate the transportation of products, overseeing the entire process...

  • Bilingual Front Desk Coordinator

    1 week ago

    Montreal, Canada Brunel Full time

    Introduction We are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site. Responsibilities Perform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries. Coordinate the transportation of products, overseeing the entire process...

  • Bilingual Front Desk Coordinator

    1 week ago

    Montreal, Canada Brunel Full time

    Introduction We are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site. Responsibilities Perform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries. Coordinate the transportation of products, overseeing the entire process...

  • Bilingual Front Desk Coordinator

    1 week ago

    Montreal, Canada Brunel Full time

    Introduction We are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site.Responsibilities Perform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries. Coordinate the transportation of products, overseeing the entire process...

  • Dispatcher/répartiteur

    Found in: beBee jobs CA - 1 week ago

    Montreal, Quebec, Canada Remco Full time

    Imaginez votre carrière avec Remco Un chef de file dans l'industrie de l'entreposage et de la distribution, en tant que répartiteur, soutenant notre équipe de transport dynamique dans un environnement au rythme rapide. Imagine your career with Remco A Leader in the warehousing & distribution industry as a Dispatcher; supporting our dynamic transportation...

  • Bilingual Front Desk Coordinator

    Found in: Appcast CA C2 Glassdoor - 1 week ago

    Montreal, Canada Brunel Full time

    IntroductionWe are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site.ResponsibilitiesPerform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries.Coordinate the transportation of products, overseeing the entire process...

  • Bilingual Front Desk Coordinator

    Found in: Whatjobs CA C2 - 1 week ago

    Montreal, Canada Brunel Full time

    Introduction We are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site. Responsibilities Perform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries. Coordinate the transportation of products, overseeing the entire process...

  • Bilingual Front Desk Coordinator

    Found in: Appcast CA A2 P - 1 week ago

    Montreal, Canada Brunel Full time

    IntroductionWe are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site.ResponsibilitiesPerform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries.Coordinate the transportation of products, overseeing the entire process...

  • Dispatcher/répartiteur

    Found in: beBee S CA - 1 week ago

    Montreal, Canada Remco Full time

    Imaginez votre carrière avec Remco ! Un chef de file dans l'industrie de l'entreposage et de la distribution, en tant que répartiteur, soutenant notre équipe de transport dynamique dans un environnement au rythme rapide. Imagine your career with Remco! A Leader in the warehousing & distribution industry as a Dispatcher; supporting our dynamic...

  • Dispatcher\répartiteur, Montréal

    Found in: beBee S CA - 2 weeks ago

    Montreal, Canada Remco Full time

    Imagine your career with Remco! A Leader in the warehousing & distribution industry as a Dispatcher; supporting our dynamic transportation team in a fast paced environment. Imaginez votre carrière avec Remco ! Un chef de file dans l'industrie de l'entreposage et de la distribution, en tant que répartiteur, soutenant notre équipe de transport dynamique...

  • Dispatcher\répartiteur, Montréal

    Found in: beBee jobs CA - 2 weeks ago

    Montreal, Quebec, Canada Remco Full time

    Imagine your career with Remco A Leader in the warehousing & distribution industry as a Dispatcher; supporting our dynamic transportation team in a fast paced environment. Imaginez votre carrière avec Remco Un chef de file dans l'industrie de l'entreposage et de la distribution, en tant que répartiteur, soutenant notre équipe de transport dynamique dans...

  • Bilingual Front Desk Coordinator

    1 week ago

    Montreal, Canada Brunel Full time

    IntroductionWe are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site.ResponsibilitiesPerform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries.Coordinate the transportation of products, overseeing the entire process...

  • Bilingual Front Desk Coordinator

    1 week ago

    Montreal, Canada Brunel Full time

    IntroductionWe are hiring a Bilingual Front Desk Coordinator for a client located in Montreal, QC. This is a full-time permanent opportunity working on-site.ResponsibilitiesPerform receptionist duties such as greeting visitors, answering phones, and managing mail and deliveries.Coordinate the transportation of products, overseeing the entire process...

  • Feeder Dispatch Specialist

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada UPS Full time

    Job Description :This position assists and reviews UPS Small Package dispatch activity to ensure timely and proficient service. He/she assists with dispatch planning and is responsible for ensuring that service, safety, training and development, and cost goals are met. This position performs other tasks as requested. UPS is a diverse and equal...

  • Bilingual Resource Coordinator

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada Nurun Full time

    Job Description What is the role? Are you a curious person and interested in what is happening in your workplace? People say that you are organized, agile and like to solve problems? Are you able to quickly create bonds with your work colleagues? Is one of your favorite games Tétris? Well keep reading, we surely have a challenge for you! ...

  • Utilities Coordinator

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada CN Full time

    Job Summary The Utilities Coordinator is responsible for the review and process of all utilities and work permit applications for Western Canada. The incumbent acts as the first point of contact for all third-party applicants, utility owners, contractors, and municipalities. The role protects assets within CN’s right of way as well as ensuring all...

  • CN Emergency Communication Centre Dispatcher

    Found in: Talent CA C2 - 7 days ago

    Montreal, Canada CN Full time

    Job Summary The CN Emergency Communication Centre Dispatcher is responsible for providing 24/7 phone and radio dispatching responses to all our CN Police members across Canada and the US. The role offers the public across CN’s vast network and multiple internal CN departments the appropriate and necessary assistance to effectively and safely handle...

  • Dispatcher (Dayshift)

    Found in: Talent CA C2 - 1 week ago

    Montreal, Canada Courchesne Larose Ltd. Full time

    Dispatcher (Dayshift) Would you like to work in a position that would allow you to: •Work in a department where there is never a dull moment? •Interact with road professionals and outside carriers, provide them with quality customer service and help them solve various problems that arise on the road, in French and English? •Have 3 to 4...