Case Manager

2 weeks ago


Hamilton, Canada Good Shepherd Centres Full time

HOURS - 40 hours/week, Tuesday to Saturday rotation days, afternoons and nights

Who We Are

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. We are committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

This opportunity is with our Good Shepherd - Women's Services

How You Will Make an Impact

The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment.

  • Develop and maintain a caseload
  • Complete an intake and assessment on each resident
  • Design, implement, in consultation with supervisor, an interview schedule that will provide an evaluation of "quality of life" improvement of successful program participants
  • Maintain confidentiality with regards to clients/staff and Centre's records

What You'll Bring to Our Team

  • Post-secondary education is required
  • Applicants should possess a thorough knowledge of issues impacting cis women, trans and non-binary individuals including violence, abuse, mental illness, homelessness, poverty and substance use
  • Experience working in a residential setting is preferred
  • A demonstrated commitment to the mission values of availability, flexibility, adaptability, hospitality and dignity is essential
  • CPR certification (or willingness to be certified)
  • A valid Ontario driver's license (G2) is also an asset
  • The successful candidate will have a flexible schedule
  • Ability to speak French and/or other languages considered an asset
  • A respectful and rewarding work environment with ongoing opportunities to grow and learn.
  • Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

What We Offer

  • Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
  • Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
  • Staff recognition programs along with access to self-care supports and EMPLOYEE /
  • FAMILY ASSISTANCE PROGRAM (EAP)
  • POSITIVE and ENCOURAGING atmosphere
  • Make a difference and provide HOPE
  • Extended benefits

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at .

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.



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