Manager | Contracts and Performance

1 week ago

Vernon, Canada Interior Health Authority Full time
Who are we looking for?

Interior Health is hiring a Manager, Contracts and Performance at Vernon Health Centre.

What we offer:

-Employee & Family Assistance Program
-Employer paid training/education opportunities
-Employer paid vacation
-Medical Services Plan
-Employer paid insurance premiums
-Extended health &dental coverage
-Municipal Pension Plan
-Work-life balance

Salary range for the position is $106,026 to $152,413. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you make an impact?

In accordance with the Vision, Purpose, and Values, and strategic direction of the Interior Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, the Manager, Contracts and Performance (Manager) is responsible for all aspects of contract management. This position manages the contract reporting for approximately 600 contracted service partners, which include many multi-million dollar contracts. Additionally, this position develops, implements, monitors, and makes recommendation for mitigation of variances in service delivery and funding for the contracted service portfolio.

The Manager provides leadership in the delivery of the program with a focus on coordination and integration of contracted program services across the Interior. The Manager leads or participates in identified contract management projects, proposes new initiatives, liaises with other Interior Health programs, and manages partner engagement, communications and quality improvement activities.

What will you work on?

•Monitors quality information and key performance indicators to ensure contract service requirements are met and that there is performance accountability. Ensures service provider compliance to contract terms. Reports regularly on service provider performance including monitoring financial performance to plan.

•Develops management capacity and/or initiates corrective action as appropriate when service provider performance deviates from expectations or where management decisions may cause service provider performance to deviate from expectations.

•Oversees contractual arrangements throughout the life of the relationship by negotiating new contracts, processing changes or analyzing contracts, performing ongoing document changes, ensuring all terms of contract are fulfilled. Participates on behalf of Contracted Services in Interior Health projects and committees.

•Consults and negotiates with staff, clients and other partners in order to provide professional advice, facilitate consensus and resolve problems.

•Recommends capital and operating budget plans for services within the program to the Director. Implements, manages and assumes responsibility for approved capital and operating budgets taking corrective actions as necessary.

•Ensures the development and appropriate approval of guidelines, policies and procedures for services with the program.

•Provides leadership and direction to staff for each project. Ensures continuing staff development, education and training is provided, within budget guidelines, to maintain staff at a current level of knowledge and skills. Evaluates performance to improve individual and organizational performance, taking action as needed in accordance with prevailing policy and relevant contracts.

•Administers, with support from human resources/labour relations, the collective agreements of staff in direct and indirect reporting relationships.

•Responds to service provider and client relations issues that arise within projects as they are operationalized.

•Meets with other Interior Health staff to clarify and resolve issues that arise in related program initiatives to further program integration and to carry on joint research, evaluation and quality assurance initiatives.

•In alignment with IH’s Occupational Health & Safety Program, maintain a healthy and safe work environment through complying with and implementing applicable Occupational Health and Safety Regulation, responding to requests from WSBC, identifying hazards and communicating risks, ensuring compliance with employee training, conducting effective incident investigations and implementing required corrective actions.

•Performs other related duties as required.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces.

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