Inside Sales Representative

4 weeks ago

Toronto, Canada Ecobee Full time

Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it. 

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

Who’ll You Be Joining:

As an Inside Sales Representative out of our Toronto office that services our North American clients, you will learn to know our products inside and out and spend your days providing clients with solutions using our ecobee lineup of smart thermostats.

You will collaborate with in field Regional Sales Managers to drive growth for ecobee’s lines of business. Your primary goal will be to expand our network of installing contractors and distribution footprint by interacting with HVAC contractors and distributors.

This role is hybrid, with an expectation to be in the Toronto office around 1-2 days per week.

How You’ll Make an Impact:  

Manage a defined territory and support its sales and marketing initiatives, conducting both reactive inbound and proactive outbound communications. Pre and post sales activity support, ensuring the right activities take place and defined processes are followed. Partner with our wholesalers to increase product knowledge, sales, reduce returns and increase market share of our products at the contractor level. Point of contact for our partners, addressing pre and post sales inquiries, including product info, order and warranty inquiries. Work closely with peers and other departments to address day to day escalations. Coordinate timely and accurate records of all market coverage activities and detail in Salesforce CRM.

What You’ll Bring to the Table:

You have 2+ years of sales (inside, or in-field), marketing, or call centre experience Strong organizational and time management skills Experience in a multi-stepped conceptual sales process Proficient in delivering presentations with a focus on customer needs and empathetic communication skills Proven ability to self-manage, take initiative, and see things through to completion Strong working knowledge of MS Office and CRM tools (Salesforce would be great)

Just so you know: The hired candidate will be required to complete a background check

What happens after you apply:

Application review.  It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status. 

Interview Process: 

A 30-minute phone call with a member in Talent Acquisition A first round virtual interview for 45 minutes with the Hiring Team – expect technical, behavioural and situational questions The final step is another 60 minutes virtual interview with some other key member of the team - this interview will ideally be done in person at our Toronto office Just so you know: The hired candidate will be required to complete a background check

With ecobee, you’ll have the opportunity to:

Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.  Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts. Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget. Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off). Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.  Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training. 

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