ServiceNow Functional Lead

2 months ago


Toronto, Canada Seneca Full time

Are you passionate about revolutionizing HR service delivery to enhance the employee experience? Do you thrive on transforming business needs into seamless, efficient processes? We're seeking a dynamic individual for our HR ServiceNow implementation as we drive impactful change within our organization. If so, you will be joining a team committed to addressing the great challenges of our time – equity, sustainability, rebuilding the economy, and delivering a great polytechnic education that combines rigorous academics with practical training.

Shape the Future with Us  

As the HR ServiceNow Functional Lead, you'll be at the forefront of innovation, supporting the future of our HR service modules. Your role is pivotal in designing and configuring system processes to align with our evolving business requirements and providing an outstanding employee experience. From determining security functions to overseeing system updates, you'll ensure that our ServiceNow platform remains optimized for efficiency and growth.

Your Impact Matter

You will have an opportunity to …

  • Lead the design and configuration of system processes, aligning them with business needs.
  • Collaborate with HR teams to gather requirements and ensure seamless technical integration.
  • Showcase the value of ServiceNow modules to HR partners, translating business outcomes into technical requirements.
  • Partner with Information Technology and HR to develop and deliver scalable ServiceNow solutions, prioritizing data accuracy.
  • Develop strategy roadmaps and contribute to continuous improvement in HR service delivery.

Join Our Team  

Joining our team as the HR ServiceNow Functional Lead requires more than just qualifications; it demands a passion for innovation and a commitment to excellence. We're seeking someone with a proven track record in HR ServiceNow implementation and sustainability, coupled with a deep understanding of HR processes and system integration. Your exceptional communication and collaboration skills will be key as you navigate our fast-paced, dynamic environment. If you're certified in ServiceNow HRSD, that's a definite plus. Bring your expertise and enthusiasm to our team and be part of shaping the future of HR service delivery

Join us in shaping the future of HR service delivery and making a meaningful impact on our organization's success. If you're ready to drive change and elevate our HR technology to new heights, we want to hear from you



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