Digital Solution Consulting Manager

4 weeks ago

Toronto, Ontario, Canada ServiceNow Full time
Company Description

At ServiceNow, our technology drives efficiency for all, and our team makes it happen. Our pace is quick because we know time is of the essence, and our innovation sets us apart in serving our clients and communities. Joining ServiceNow means becoming part of a group of change agents with insatiable curiosity and a passion for creativity. We understand that your best work emerges when you lead a fulfilling life and share your unique skills, so we strive to enable that. Together, we envision great things, supporting each other to turn our individual and collective aspirations into reality. The future is bright, and it begins with you.

With over 7,700 clients, we cater to almost 85% of the Fortune 500 companies. We take pride in being recognized as one of the FORTUNE 100 Best Companies to Work For and World's Most Admired Companies™.

Explore Life at Now blog to learn more and discover insights from our team members about their ServiceNow journey.

If you're not sure whether you meet all the job requirements but are genuinely enthusiastic about the position? We encourage you to still give it a shot. At ServiceNow, we are dedicated to fostering an inclusive environment where every voice matters, is appreciated, and is respected. We welcome applicants from diverse backgrounds, including those with unconventional paths not directly related to this role. We believe that skills and experience are transferable, and the drive to think big makes for exceptional candidates.

Job Description

What You'll Be Doing in This Role:

The Solution Consulting team plays a crucial role in the sales ecosystem at ServiceNow, delivering exceptional experiences to both customers and internal stakeholders with an emphasis on performance and continuous enhancement.

We are looking for a Solution Consulting leader to oversee the Demonstration capability and strategy. In this key leadership position, you will steer the direction of demonstration proficiency and execution by motivating and supervising a team of early-career Presales Solution Consultants. The ideal manager will establish a structured process to drive outcomes and results in various areas, such as:

  • Nurturing early-career SCs to enhance their demonstration skills and knowledge across ServiceNow's product suites.
  • Shaping and enhancing the future Demo Hub program capabilities. Identifying and championing Demonstration Creation, Usage, and future enhancements. Expanding the DemoCenter concept to deliver inclusive value to the field, including DemoHub capabilities.
  • Collaborating with Marketing, SC Field, and Workflow SC leadership to establish pipeline generation capabilities.
  • Building and curating a video asset library of functional demonstrations to boost efficiency and effectiveness in pipeline generation and renewal augmentation.
  • Developing functionalities for the Americas region, proving success, and then extending capabilities globally to EMEA and APJ.
Qualifications

To Excel in This Role, You Will Need:

  • Extensive pre-sales experience as both an individual contributor and leader, preferably within ServiceNow.
  • Demonstrated expertise in storytelling methods and techniques with software.
  • Capability to mentor and develop both early-career and senior individual contributors.
  • Proficiency in leading people, processes, and systems development.
  • Ability to quickly establish relationships and trust internally and externally within the SC organization.
  • Results-oriented leadership with strategic alignment and long-term vision, with the flexibility to adapt as required.
  • Deep understanding of ServiceNow's sales process, engagement strategies, and business value.
  • Effective communication skills to clearly articulate the power and value of the ServiceNow platform.

JV20

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, gender, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other legally protected category.

At ServiceNow, we prioritize flexibility and trust in our modern work environment. Discover more about our work personas: flexible, remote, and office-based.

If you need assistance or accommodations during the application process or encounter difficulties accessing the online application system, please reach out to us for support.

For roles involving access to technical data subject to export control regulations, ServiceNow may need to secure export licensing approval from the U.S. Government for specific individuals. All employment opportunities are subject to obtaining any required export licenses or approvals from the U.S. Government.

Kindly note that fraudulent job postings and scams are prevalent. To safeguard yourself, familiarize with common signs to watch for and how to protect against them. Authentic ServiceNow job postings are exclusively available through the ServiceNow Careers portal.

From Fortune Media IP Limited. All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are independent entities and do not endorse ServiceNow's products or services.

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