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Senior Personal Lines Underwriter
3 months ago
What is in it for you:
• Annual salary of $65.000 to $70,000.
• Annual bonus aiming to reach 7% depending on the performance of the employee and the company.
• Permanent full-time position (37.50 hours per week).
• Hybrid position with 2 days in the Chabanel office.
• Schedule Monday to Friday from 8:30 a.m. to 5:00 p.m.
• 4 weeks of vacation + 2 personal days.
• Retirement savings plan, stock ownership plan, benefits, Wellness personal spending account and volunteer opportunities.
• Excellent opportunities for professional development and advancement.
• Support for professional training.
Responsibilities:
• Accept or refuse risks, exceeding the levels of authority granted to brokers.
• Make requested changes, renew, or terminate the most complex automobile and home insurance contracts, depending on the level of authority granted.
• Review certain files upon renewal and ensure that they still meet the standards, inform the broker of our conditions of acceptance or the reasons motivating a refusal of non-renewal.
• Provide support and technical advice to brokers in terms of risk selection criteria, IT systems.
• Evaluate and respond to requests for accommodation of risks, products, and prices.
• Answer calls, chats and emails apply rules and guidelines in a broker service center environment.
• Respond to the needs of our brokers in a timely and informed manner to provide best-in-class underwriting service.
• Contact brokers to carry out follow-ups relating to the underwriting of the risk.
• Review existing client files to ensure that all steps have been taken to improve the profitability and long-term success of our existing portfolio.
• Analyze relevant reports (such as inspections, motor vehicles, claims) to assess risk and claims exposure.
• Continuously update your technical skills through online courses or any relevant training.
• Participate in the implementation of certain projects.
• Work collaboratively with team members.
• Offer suggestions and recommendations to your supervisor, following feedback from brokers, in order to improve the service, we offer.
What you will need to succeed:
• 5+ years of experience in personal insurance.
• Strong negotiation skills and demonstrate leadership abilities.
• Very good knowledge of computer systems (MS Office suite).
• Good judgment and good analytical and problem-solving skills.
• Autonomy and initiative.
• Bilingual in English and French (spoken and written).
• Open attitude towards change and ability to work in a team.
• Have good time management and planning of your tasks.
• Able to work under pressure and within a tight deadline.
• Good interpersonal skills and motivated to provide exceptional and personalized service to our brokers.