Parts Consultant

4 months ago

Markham, Canada AWIN Group of Dealerships Full time
How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards. Our Volkswagen Unionville dealership is looking for a Parts Consultant to join their amazing team 

Benefits

We offer competitive salaries and generous benefits Excellent Group Benefits packageGroup RRSP Contribution programWork/life balanceTraining and support programs Boot and tool allowanceTuition reimbursement programCorporate supportMentorship and developmentUnlimited careers opportunities within our automotive group

Job Purpose

The Parts Consultant responds to both customers and technicians parts requirements. This is accomplished through over the counter and phone sales. 

Core Accountabilities

Assist both internal and external customers with their parts needs. Ensure that customers are made aware of the entire product line and accessories.Follow cash handling procedures as outlined. Ensure that the procedures for handling cash and all other methods of payment are adhered to.Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.Pack and load parts correctly; and keep track of all dispatch documentation.Report any stock damage or losses to the Parts Manager.Ensure that all old units returned to the Parts Department are clean. Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.Maintain and update displays as required.Assist in stock checks when required.Ensure that the work area is kept to a high standard of cleanliness.Maintain good relationships with all suppliers.Attend training courses and keep up-to-date on all new and improved products. Perform other tasks, based on management requirements and instructions.

Requirements 

High school diploma or equivalentMinimum of two years of experience in a retail auto parts departmentProficient in CDK and/or Reynolds and Reynolds software systemsAbility to read and comprehend instructions and informationAbility to adapt to a changing environment, work efficiently in a high-pressure environmentProfessional appearance & friendly dispositionExcellent communication, interpersonal and time management skillsStrong attention to detail 

Personal Attributes

Passion, motivation, focus and leadership skillsResults focused approachTeam playerStrong communication skills both written and verbalAbility to influence, negotiate and mediate effectivelyStrong attention to detailAbility to maintain confidentiality and professionalismExcellent interpersonal and team building skillsStrong time management and organizational skillsHonest, courteous and able to demonstrate strong work ethicsDriven and ability to work with minimum supervision 

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We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

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