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Parts Consultant

2 months ago

Markham, Ontario, Canada AWIN Group of Dealerships Full time
Job Title: Junior Parts Consultant/Shipper Receiver

We are seeking a highly motivated and detail-oriented Junior Parts Consultant/Shipper Receiver to join our team at AWIN Group of Dealerships.

Job Summary:

The Junior Parts Consultant/Shipper Receiver will be responsible for responding to customers and technicians' parts requirements, both over the counter and via phone sales. Additionally, this role will involve receiving and shipping parts, ensuring they are organized and accurately processed.

Key Responsibilities:
  • Assist internal and external customers with their parts needs, providing excellent customer service and ensuring they are aware of our entire product line and accessories.
  • Follow cash handling procedures and ensure that all payment methods are handled correctly.
  • Verify parts against delivery notes, bin them accordingly, and sign the delivery note.
  • Pack and load parts correctly, maintaining accurate dispatch documentation.
  • Report any stock damage or losses to the Parts Manager.
  • Ensure all returned units are clean and properly processed.
  • Maintain and update displays as required.
  • Assist with stock checks when necessary.
  • Ensure the work area is kept to a high standard of cleanliness.
  • Maintain good relationships with suppliers.
  • Attend training courses to stay up-to-date on new and improved products.
Requirements:
  • High school diploma or equivalent.
  • Minimum of two years of experience in a retail auto parts department.
  • Proficiency in CDK and/or Reynolds and Reynolds software systems.
  • Excellent communication, interpersonal, and time management skills.
  • Strong attention to detail.
Personal Attributes:
  • Passion, motivation, focus, and leadership skills.
  • Results-focused approach.
  • Team player.
  • Strong communication skills, both written and verbal.
  • Ability to influence, negotiate, and mediate effectively.
  • Strong attention to detail.
  • Ability to maintain confidentiality and professionalism.
  • Excellent interpersonal and team building skills.
  • Strong time management and organizational skills.
  • Honest, courteous, and able to demonstrate strong work ethics.
  • Driven and able to work with minimum supervision.
Benefits:
  • Excellent Group Benefits package.
  • Group RRSP Contribution program.
  • Work/life balance.
  • Training and support programs.
  • Boot and tool allowance.
  • Tuition reimbursement program.
  • Corporate support.
  • Mentorship and development.
  • Unlimited career opportunities within our automotive group.