Director, Sprott House

1 month ago

Toronto, Canada YMCA Greater Toronto Full time

Salary Rate: $50,405 – Check out the YMCA’s

Location: Sprott House - Walmer Road

Work Hours: 37.5 hours per week

Employment Type: Full Time Salaried Contract-12 months

Number of Vacancies: 1

Anticipated Start Date: June 17, 2024

Deadline to Apply: June 5, 2024 at 5 pm

Be the Spark Join our passionate team and help us to achieve great things in our community

YMCA Walmer Road Sprott House provides transitional and supported housing to youth ages 16 to 24. This residential program operates 24 hours per day, 365 days a year and requires continuous on-site staffing and support to 25 residents. The Director and team provide assistance to young people toward increasing independence, self-reliance, and self-determination. The program offers individual and case management support, social/recreational opportunities, and opportunities for peer support through group work. 

The Director will demonstrate supervisory, clinical, and administrative experience and ability. The Director effectively integrates LGBTQ2S+ affirming principles into all aspects of practice and program design. The Director possesses nuanced understanding of resiliency, recovery, harm reduction, trauma-informed and other strengths-based frameworks. Demonstrating knowledge of the issues contributing to LGBTQ2S+ youth homelessness, the Director effectively supports growth in staff and program capacity.

In this role, you will:

Supervise individual staff, co-facilitate team and resident meetings. Facilitate goal setting and performance evaluations and work with staff to ensure successful outcomes for the daily operation and programming of YMCA House. Provide direction to staff in key clinical areas to support a culture of professional growth and accountability for quality and consistency in services to Sprott House residents. Model a problem-solving approach to challenges at the transitional housing program. Be able to coach staff in building and maintaining rapport and positive relationships with residents. Assist in completing financial reports, including quarterly, interim, and annual funding reporting to the City of Toronto to ensure financial accountability to funding bodies. Manage shift coverage for a 24/7 facility, do monthly scheduling, and complete payroll in a timely fashion. Assist youth workers and case managers in program delivery, providing direct support to youth at Sprott House residence as necessary. Provide direction and supervision to staff in maintaining documentation according to professional standards. Be able to coach staff in maintaining appropriate case files, logs, and Accident/Incident Reports. Ensure appropriate documentation in case files and logs. Ensure quality audit measures are achieved in accordance with the YMCA and funder standards, complete data entry in the Shelter Management Information System (SMIS), and complete all administrative tasks as assigned. Respond to emergency and crisis situations following appropriate procedures, ensuring the safety and security of all staff and residents at all times. Provide on-call support to staff in emergencies and crisis situations on a rotational basis. Participate in ongoing program evaluation of health and safety practices and quality standards to ensure compliance with the City of Toronto operating agreement and meet and exceed contractual obligations where possible. Capitalize on gap areas and community networking that match Association Strategic Outcomes, through assisting in the development of appropriate proposals for service expansion with external funding mechanisms and appropriate committee membership. Perform other duties as assigned.

You bring:

University degree in social work, social services, human services, or other related field preferred, or college diploma in social work, social services, human services, or other related field required, or equivalent experience; Supervisory experience with a minimum of two years' experience; Experience working with marginalized youth, including direct service to LGBTQ2S+ youth, for 3-5 years; Ability to critically analyze personal and systemic issues leading LGBTQ2S+ youth to experience homelessness; Ability to operationalize theoretical frameworks and conduct critical analyses of individual and systemic issues; Understanding of transitional housing models, systems, and the ability to guide staff in supporting residents to find affordable, permanent housing in the City of Toronto; Knowledge of human and housing rights, including any applicable legislation; Strong time management and administrative skills, including experience with staffing, scheduling, and payroll; Confidence and ability in providing direction regarding clinical and crisis challenges in the context of transitional housing for youth; Group facilitation and presentation skills; Flexibility to work weekends and statutory holidays (MUST have open availability on Saturday and Sunday and on statutory holidays); Well-developed interpersonal and relationship-building skills, with the ability to establish rapport and excellent communication with residents, staff, and volunteers; Excellent verbal and written communication skills; Ability to communicate and resolve conflict in a constructive and professional manner; Practice using an LGBTQ2S+ affirming framework and other strengths-based frameworks as mentioned above; Knowledge of the issues that lead young people to become homeless, and the ability to work with youth in a respectful, non-judgmental, and consistent manner; Knowledge of the Recovery approach to supporting mental health; Knowledge of and practical experience with harm reduction as a framework for substance use support; Preferred valid First Aid/CPR certification; Skills in Microsoft Word/Excel/Powerpoint; Experience in SMIS is an asset; Criminal Reference Check within the last 6 months is an asset. Excellent understanding of diversity, inclusion and equity including the ability to identify and address barriers, work effectively with diverse stakeholders, and integrate equity into program design

What you need to succeed:

Commitment to the YMCA’s Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA .

Joining the Y means contributing to over 165 years of providing opportunities for people to shine through programs and services like health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2020–2025 strategic plan, which outlines how we are focused on boosting well-being and promoting equity across the Greater Toronto Area.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks .

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Check out the next steps in our and see about working at the YMCA.

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