Sales Support and Administration

3 weeks ago


Brampton, Canada QRM INC Full time
Job Description
JOB PURPOSE
The Sales and Administration Coordinator is a dynamic and organized individual. This unique role
requires a candidate with strong sales support skills and the ability to provide high-level administrative
assistance to the Management Team. The successful candidate will play a crucial role in ensuring the
smooth operation of both sales and executive functions within the organization.
SKILLS & ABILITIES
§ Bachelor’s degree in business, marketing, or a related field is preferred
§ Previous experience in sales support and executive assistance is highly desirable
§ Good analytical and problem-solving skills, to implement solutions quickly and accurately
§ Strong sense of accountability - takes ownership of tasks and overall team objectives
§ Strong organizational and multitasking abilities, with strong attention to detail
§ Active listener with effective written and verbal communication skills
§ Confident, humble, and adaptable with the ability to express ideas and solutions clearly
§ Ability to maintain confidentiality and handle sensitive information with discretion.
§ Strong Excel and Microsoft suite skills
§ Technology savvy
General Responsibilities:
Sales Coordination:
§ Assist the sales team in day-to-day activities, including managing client relationships,
coordinating customer inquiries, preparing proposals, and order processing through to
shipping.
§ Manage and update customer databases, ensuring completeness of information.
§ Provide general administrative support, including handling phone calls and emails.
§ Organize and maintain office systems and filing systems.
Administration Coordination:
§ Provide comprehensive administrative support to the management team.
§ Act as a liaison between management and internal/external stakeholders, handling
communication and requests with professionalism and confidentiality.
§ Prepare and edit correspondence, communications, presentations, and other documents on
behalf of the management.
§ Assist in the planning and execution of meetings, conferences, and events.
Other Support:
§ Assume other duties as assigned

Requirements
How You'll Perform The Role Produce molds and/or machined / fabricated parts accurately and efficiently within established timelines Handle cutting, drilling, reaming, boring, polishing, deburring and grinding of aluminum parts Handle cleaning, fitting, drilling and assembling of the tools Assist with sample making process when required Grind tools for custom requirements Know capability of various machines and related impact on parts/tools Come up with ideas for productivity improvements through engineering solutions like jigs, fixtures etc. whenever required Guide and assist co-workers whenever required Make wooden crates and pack the tools for shipment whenever required Lift and move product / parts / boxes when required Assist with cleaning up machines and their general maintenance Diligently follow lockout / tag out procedures whenever required Understand, maintain and follow the working procedures for machine shop Maintain proper housekeeping and 5S in own work area and around work units Perform all work in a safe manner and fully comply with the Safety and Quality (GMP) policies and procedures of the Company Any other duties as assigned by the Management What We Need From You Minimum High school diploma and Ontario Machinist Certification Minimum 5 years of experience in machine shop and fabrication for making thermoforming molds or similar applications Strong knowledge of different tooling machinery and its usage, including Milling Machines, Lathes, Drilling Machine, Band saw, Grinders etc. Able to verify dimensions of machined parts or tooling using different measuring instruments eg. Vernier Caliper, Micrometer, Height gauge etc. Able to read and interpret blue-prints or study sample parts to determine machining operations to be performed Strong knowledge of welding and brazing. Able to work accurately and efficiently with minimal supervision Should possess own basic tools Good English communications skills (verbal and written)

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