Sales & Administrative Support Rep
2 weeks ago
IBC Tanks Canada Inc. is a Brampton-based seller of new and used Intermediate Bulk Containers (IBCs) We are in search of a Administrative Sales Account Manager to preform administrative and sales duties to our clients in the liquid bulk manufacturing sector.
The main function of this role is to provide sales support to new and existing customers as well as provide administrative support to team members. This is a very client focused role with sales and administrative responsibilities. Created to provide our clients with an amazing sales experience and to achieve client retention while building long-term relationships.
Job Duties
- Account management for new accounts through regular follow-up and monitoring
- Develop and maintain great relationships with clients through exceptional communication
- Proper onboarding of new customers and identifying specific product requirements
- Assist in monitoring and updating policies, processes and procedures
- Managing and co-ordinating all paperwork regarding orders and delivery process
- Supporting the Sales Manager as needed
- Assist in monitoring inventory levels
- Use CRM software to enter all client and order details as required
- Assist in creation and launching of all advertising campaigns
- Communication with warehouse management to ensure order details are accurate and delivery times are met.
- Assist in identifying new Regional, National and North American business opportunities
- Reach out to new prospects and develop pipelines using relevant sales engagement tools
- Acquire critical business information in order to present product solutions and competitive pricing to new prospects.
- Manage several customers and prospects simultaneously
- After-sales follow-up with clients to ensure product and service levels met expectations.
**Qualifications**:
- A people person with great customer service skills
- 1+ years of progressive B2B sales experience
- 2+ years of previous administrative experience
- Strong computer skills and knowledge of Word, Excel, Google Sheets
- Excellent working knowledge of Salesforce CRM, Zoho or similar CRM tools
- Dynamic, outgoing personality with a Hunter mentality
- Entrepreneurial mindset
- Excellent self-management and organisational skills
- Exceptional communication skills
- Ability to work in collaboration with others
- Digital technology skills
- Strong negotiating skills
- Excellent time-management skills.
**Salary**: $45,000.00-$55,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Retention bonus
Ability to commute/relocate:
- Brampton, ON L6T 5E7: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (required)
**Experience**:
- B2B sales: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Shift availability:
- Day Shift (required)
Work Location: In person
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