Student Care Representative

4 weeks ago

Edmonton, Canada NorQuest College Full time

Job Description

STUDENT CARE REPRESENTATIVE (CASUAL ASSIGNMENTS)

STUDENT SERVICE CENTRE

NorQuesters are difference makers, and we're searching for talented casual staff skilled in administration to cover vacancies or respond to workload needs during peak periods, vacations, leaves, resignations, and special projects.

Are you looking for short-term, administrative work? Would you like the opportunity to demonstrate your abilities in a supportive, team-focused environment? If so, please consider joining our administrative support pool as a Student Care Representative

You may take part in a variety of assignments and have the opportunity to work in several different departments providing basic to senior level administrative or customer service-related support.

This competition will provide the division with a qualified pool of casual employees to meet emergent temporary staffing needs on an ongoing or temporary basis. 

WHAT YOU BRING

A post-secondary certificate in Administration or Business. 1+ years of administrative experience, preferably within a post-secondary environment. (Equivalencies may be considered). Strong working knowledge of Microsoft products like Outlook, Word, and Excel. Knowledge or experience in PeopleSoft would be considered an asset.

WHAT MAKES YOU A DIFFERENCE MAKER?

As a difference maker you bring:

Strong communication and customer service skills. Ability to work well with a team and with our diverse student population both in-person and on the phones - switchboard experience would be helpful. Excellent time management and organizational skills Agility to respond to dynamic situations, showing initiative and able to excel with minimal supervision.

SALARY: $22.33 - $27.98/hour reflective upon what you bring AKA your education and experience, plus 11.2% in lieu of vacation and holidays. This is a casual position with work required in-person at our downtown Edmonton campus. Applications will be held and used to fill opportunities for the next 3 months.

Our Commitment to Equity, Diversity, and Inclusion:

We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

 shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.

ACCESSIBILITY: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to. 

APPLY TO BECOME A NORQUESTER: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.

COMPETITION NUMBER: 2024-4387

CLOSING DATE: January 21 at 11:59 PM MST

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