Supervisor, Billings
1 month ago
What you’ll do
The Supervisor Billings is responsible for all billing activities across multiple Business Units (Dealer, Petroleum, Marks, CTR, TRM & Sport Chek). This position will work closely with the business to ensure that all billings to the customers are approved and accounted for in the P&L/Balance Sheet. This position manages 5 Direct Reports, which include prioritizing workload and providing support to resolve issues.
Operating out of multiple systems, this role will ensure billings to both CTC Dealers, B2B BU’s and Marks Franchisees are processed on time and with accuracy. Given the magnitude of the Dealer collections to Cash flow for the organization, this role is critical to ensure there are no disruptions. Additionally, given the importance of the relationship with the dealers, this role will also be critical to ensure that the PAD withdrawals from the Dealer bank accounts are accurate as per Deal terms and Dealer Contract.
Act as the SME regarding all billings for both Dealers and B2B business.
Lead and monitor daily activities of the Billing team; prioritizing the workload of the team and ensuring efficient distribution of work; support for resolving issues; providing performance feedback, coaching, and training to the team; leading team meetings.
Overseeing the processing for Dealer Changeovers and Finalizations; managing finalization calendars, partner with the Changeover team to ensure completeness; support Customer Master team with the Finalization process and Dealer bank account changes.
Operate with a continuous improvement mindset; streamline and standardize billing processes across all BU’s.
Ensure CPO controls are executed and saved for monthly/quarterly review.
Engage in meetings/conversations for onboarding of new business opportunities.
Liaison with the upstream business owners to work through issues with billing requests and disputes.
Develop and/or maintain KPI’s for the team.
Review and approve all manual billing (including rebills, special billings and adjustments)
Participate in the recruitment of new staff; including interview process and lead new employee onboarding.
What you bring
University Degree in Business or equivalent experience; CPA, CPA/CMA/CGA would be an asset
3-5 years experience in Retail and a large organization is preferable.
Superior communication skills.
Strong resolution and negotiation skills with ability for strategic and tactical thinking.
Excellent prioritization, organizational, and problem solving skills
Solid understanding of best practices in billing processes.
Ability to build and maintain strong relationships across the organization and customers
Intermediate to advanced working knowledge of Microsoft Excel
Advanced working knowledge of PeopleSoft or similar ERP system
Able to thrive in an ambiguous environment while being responsive to changing business requirements.
Hybrid
At Canadian Tire we value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
#LI-UH1
À propos de nous
La Société Canadian Tire Limitée (Société) est l’une des entreprises les plus admirées et les plus respectées au Canada. Nous disposons de plus de 90 marques détenues, 1 700 détaillants, des services financiers, des capacités exemplaires en matière de commerce électronique et des stratégies de marchandisage passionnantes à la fine pointe du marché. Nous avons de grands rêves et nous travaillons ensemble pour innover de manière ciblée pour nos clients à tous les niveaux de nos activités, en investissant dans de nouvelles technologies et de nouveaux produits et en redoublant de talent pour faire avancer l’entreprise. Nous offrons des salaires concurrentiels aux employés de la Société Canadian Tire, ainsi que des rabais en magasin, des programmes d’apprentissage offerts par l’entremise de l’Académie apprentissage Triangle, des programmes de participation aux bénéfices de Canadian Tire et des régimes de retraite et d’épargne pour les employés admissibles. Dans le cadre de notre programme amélioré d’avantages sociaux flexibles, nous offrons des avantages en matière de santé mentale et de bien-être total d’un montant de 5 000 $ par année aux employés admissibles et à leur famille, ainsi que des outils et des ressources en matière de santé mentale pour tous les employés. Joignez-vous à nous pour contribuer à améliorer la vie au Canada en incarnant et en mettant en pratique nos valeurs fondamentales : nous sommes des innovateurs et des entrepreneurs dans l’âme, les résultats nous motivent, l’inclusion est une nécessité, nous sommes plus forts ensemble et nous assumons notre responsabilité personnelle. C’est un moment particulièrement excitant pour vous joindre à la Société Canadian Tire et à sa famille d’entreprises, où les possibilités de carrière sont très variées Joignez-vous à nous, il y a une place pour vous ici
Notre engagement envers la diversité, l’inclusion et l’appartenance
Nous nous engageons à favoriser un environnement où le sentiment d’appartenance est florissant et où la diversité, l’inclusion et l’équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d’une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l’âge, de la capacité perçue, de la langue parlée, de l’orientation sexuelle et de l’identité de chacun. Nous sommes unis dans notre objectif d’être ici pour contribuer à améliorer la vie au Canada.
Accommodements
Nous tenons fermement à notre valeur fondamentale d’inclusion. Nous accueillons et encourageons les candidats issus de groupes en quête d’équité, comme les personnes racisées, les Autochtones, les membres de la communauté 2SLGBTQIA+, les femmes, les personnes handicapées et autres. Si vous avez besoin d’accommodements pour postuler à ce poste ou lors de l’entrevue, veuillez-nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour répondre à vos besoins.
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