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Program Assistant

4 months ago


Burnaby, Canada Simon Fraser University Full time
Union/Affiliation: C.U.P.E. Local 3338
Pay range: $28.82 hourly plus 14% in lieu of benefits SFU Department Descr: Student Services - International Student Services
Position Grade: 7
# of openings: 1
Biweekly Hours: 70

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

As a division of Student Services, International Services for Students provides holistic programs and services to support the international, newcomer and refugee student experience at SFU and manages the University's Study Abroad Programs (formal exchange, study abroad, faculty-led field schools) with over 130 partners around the globe to facilitate transformative international and intercultural learning opportunities for SFU students.

About the Role

The Program Assistant provides diverse administrative support to the planning and operations of field schools, academic exchange, and study abroad programs. The role assists the supervisor by responding to student requests, supporting program planning, preparation and execution, coordinating student registration, preparing documents and proposals and providing overall wrap student support. Provides administrative and operational support to the Associate Director.

Qualifications

High School graduation and one-year post-secondary education with training in word processing, database, spreadsheet, desktop publishing applications and office procedures. 3 years of experience. An equivalent combination of formal education, certificate/program of study ad experience is acceptable.

Good knowledge of university policies and procedures. Excellent interpersonal and customer service skills.  Excellent analytical reasoning, problem-solving, and organizational skills.  Excellent oral and written communication skills.  Excellent intercultural communications skills. Ability to handle confidential/sensitive material with discretion. Ability to use standard office applications (i.e., Word, Access, Excel), databases and desktop publishing application (FileMaker etc.) at an intermediate level.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

An additional 14% pay in lieu of benefits  After 4 consecutive months in the position, pay in lieu of benefits is increased to 20%  Hybrid-work program for eligible positions

Additional Information

The assignment end date is March 31, 2025.