Program Assistant

4 weeks ago

Burnaby, Canada Simon Fraser University Full time

Union/Affiliation:
**C.U.P.E. Local 3338**
- Pay range:
**$1,759.88 - $1,994.54 Bi-Weekly**
- SFU Department Descr:
**Faculty of Education**
- Position Grade:
**7**
- # of openings:
**1**
- Biweekly Hours:
**70**

**Who We Are**

Our undergraduate team at FoE is a dynamic department dedicated to supporting student success and engagement. Our primary function revolves around providing academic guidance, support, and resources to undergraduates. We serve the student body, assisting them in navigating their academic journey and enhancing their overall university experience. By fostering a supportive and inclusive environment, we contribute to SFU's overarching goals of promoting student retention, graduation rates, and overall well-being. Our team culture emphasizes collaboration, empathy, and a strong commitment to empowering students to reach their full potential.

**About the Role**

Provides administrative, clerical, and secretarial support to the Faculty of Education undergraduate programs offered at Burnaby campus, Surrey campus, Harbour Centre, and external sites. Provides general information regarding undergraduate programs, courses, activities, and policies and procedures. Analyzes and resolves non-routine student registration and admission problems for both on-campus and external site students. Responds to students’ requests for assistance with grading issues (i.e., grading guidelines, grade appeals, deferrals, extensions, withdrawals, unscheduled course cancellations, and rescheduled exams); assists students with registering for undergraduate Education courses; and coordinates course changes. Monitors and maintains social media channels and updates the Undergraduate Programs’ website. Provides secretarial support to the Undergraduate Programs Committee (UPC), by preparing and distributing the agenda; recording, transcribing, and distributing minutes; and uploading minutes on the departmental web page; and reconciles monthly budget expenditures.

Full

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