Manager, Cybercrime Coordination Centre

Requisition ID: 207928

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Reporting to the Director of Cybercrime Coordination Centre, the Manager role within the Cybercrime Coordination Centre is responsible for supporting operational services to combat and mitigate cyber-enabled crime throughout Scotiabank globally.

The Manager role within the Cybercrime Coordination Centre is responsible for executing Cybercrime services and initiatives on schedule, within scope, and in alignment with the organization’s risk management objectives.

The Manager role within the Cybercrime Coordination Centre must have working knowledge of information security, financial\cyber crime investigations, and legal/regulatory proceedings to effectively collaborate with key stakeholders globally for enabling controls that reduce the threat, impact, and victimization of cyber-enabled crime.

Is this role right for you?

• Provide consultation and technical professional guidance on the development and solutioning of enterprise Cybercrime initiatives and strategies.
• Execute Cybercrime initiative leads across relevant stakeholders to ensure responsibilities are understood and deliverables are achieved.
• Develop and maintain documentation relating to operational services delivery, interaction workflow models with key stakeholders, and enterprise initiatives.
• Maintain an up-to-date understanding of financial crime issues (ex. fraud, money laundering), including policies, procedures, legislation and regulations, industry best practice, criminal typologies and developing trends.
• Write report summaries to clearly articulate the activity being reported, the conclusions drawn and the supporting reasoning.
• Ongoing communication and reporting of service metrics and initiative status to various audiences as required.
• Guarantee that services, practices, and processes are executed and delivered in compliance with governing regulations, internal policies, and procedures.
• Understand how the Bank’s risk appetite and culture should be considered in day-to-day activities and decisions.
• Translate complex technical problems into terms and processes that support the functional goals, strategic initiatives, and business alignment of a dynamic growth company.
• Provide support where required to prepare documentation and developing creative/alternative approaches to problem resolution.
• Participate as needed (lead, facilitate, member of) within industry initiatives and third-party partnerships.
• Co-ordinate internal resources to assist in developing and maintaining relationships with third parties.
• Maintain an environment in which the team pursues effective and efficient service delivery and operational functions; while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk (i.e., Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, Guidelines for Business Conduct).
• Detailed working knowledge of Cybercrime regulations across all global jurisdictions where Scotiabank conduct business (i.e., US Federal Rules of Evidence) to ensure the Bank’s investigative technology and operational processes are compliant.
• Drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Continue to improve processes including feedback to areas under review regarding control issues.

Do you have the skills that will enable you to succeed in this role?

• Strong approach to critical thinking, analytics, problem solving, negotiation & detail oriented.
• Ability to clearly articulate explaining technical findings in business language terms, effectively communicate complex conclusions to demonstrate business risk, and draft concise reports for various intended audiences.
• Strong influencing and negotiation skills to negotiate stakeholder support and prioritization with full consideration and awareness of potential impact on business needs and outcomes.
• Working knowledge and experience of project management methodologies, tools, and industry best practices.
• Detailed working knowledge of data management, information governance, and project management disciplines.
• Working knowledge of international laws and regulations involving the access to, transmission of, and storage of different classifications of electronically stored information
• Key technical expertise in subject areas including but are not limited to: information and cyber security, networking and routing, data management, data privacy laws and regulations.
• +4 years working experience in information/cyber security or related field; or a Bachelor's degree in an approved field from an accredited university and a minimum of +2 years of documented and relevant experience.
• Professional certifications and membership of associations in the field of information/cyber security preferred, but not required, such as: Global Information Assurance Certification (GIAC), Systems Security Certified Practitioner (SSCP).

What’s in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.   
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.