Technology Lead

4 weeks ago

Toronto, Canada Company 1 - The Manufacturers Life Insurance Company Full time

Description

The Opportunity   

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. 

At Manulife the Global Retirement Team within Global Wealth and Asset Management Segment, is looking for a rock star  Lead Cloud-native Engineer who is excited to participate in the successful implementation and support of AWS Connect and Contact Center modernization. You will have an amazing experience as a lead engineer, designing, engineering, testing, maintaining, and improving software applications within Agile squads.

We are looking for someone with:

Minimum of 10+ years of AWS software engineering experience 5+ years of experience in designing and implementing Framework and API / Service Layer such as NodeJS, Spring Boot (Rest Template, Feign Client, Zuul, Sleuth/Zipkin, Hystrix and Maven), Swagger, Stoplight.io, Node/Express.  Core programming experience using Java . Solid understanding of security protocols such as Oauth2, AuthN/AuthZ. Experience designing and implementing multi-factor authentication, single sign-on and Identity management. Experience in Cloud PaaS and microservice architectures in Kubernetes and AWS Demonstrated experience in designing, coding, testing, and supporting multiple AWS Connect implementations. 8+ years of expertise with AWS native services that integrate with AWS Connect, including EC2, S3, Cloudwatch, Autoscaling, Lambda , Lex , Polly , Kinesis , RDS , Contact Lens, Contact Control Panel (CCP) . and DynamoDB . Experience integrating AWS Connect and Salesforce CTI. Experience implementing Infrastructure as Code (IaC) and configuration management tools such as AWS CloudFormation, AWS CDK, Ansible, Chef, and Terraform. Proficient with the AWS Well-Architected Framework and experience establishing new AWS environments or modifying existing ones to align with AWS WAF. Knowledge of TekVision or Cyara automated testing of call flows and call experience. Experience in  SonarQube, Fortify  and  Snyk Experience in Agile scrum methodologies and experience of working in an  Agile  team Capable of building high level solutions architecture Experience reviewing design and code to ensure reliability, performance and scalability

On the job you will:

Provide technical leadership and mentoring within an agile team. Design application components that are reusable, efficient, and easy to maintain Build new and refactor existing code to improve reliability, performance, and maintainability. Research, evaluate, and prototype emerging technologies Mentor senior, Intermediate and Associate Software Engineers Collaborate closely with Product Owners and other stakeholders in an Agile environment Work closely with other squads to drive innovative solutions to meet business needs Work closely with software engineers to establish best practices for development, testing, and delivery

What motivates you?   

You  obsess about customers , listen, engage and act for their benefit You  think big , with curiosity to discover ways to use your agile mindset and enable business outcomes You thrive in teams, and enjoy  getting things done together You  take ownership  and build solutions, focusing on what matters You  do what is right , work with integrity and speak up You  share your humanity , helping us build a diverse and inclusive work environment for everyone

Our commitment to you   

 Our mission; to be a part of making Decisions Easier and Lives Better  A leadership team dedicated to your growth and success  A bold ambition and set of goals to be a leader in driving transformation in our industry Our best. Every day.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$107,730.00 CAD - $200,070.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

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