Stockroom Operations Specialist

2 days ago

Toronto, Ontario, Canada Crate and Barrel Full time

Overview

We are a home furnishings retailer with a passion for inspiring purpose-filled living. Our team of over 8,000 associates spans 130 store and distribution locations across the US and Canada. We achieve together, drive results, and innovate to inspire.

Our Story

We've been delivering high-quality home furnishings for nearly 60 years, from our first store in Chicago in 1962 to our digital innovations that engage millions of customers today. Our iconic brand is built on a shared passion for our customers and a spirit of fun.

About the Role

We're seeking a highly organized and efficient Operations Associate to join our team as a Stockroom Operations Specialist. As a key member of our stockroom team, you will play a crucial role in maintaining an organized and efficient stockroom to ensure excellent customer service.

Responsibilities

  1. Maximize company sales growth and profitability by maintaining the stockroom and sales floor, facilitating the flow of product to provide an engaging experience for every customer.
  2. Perform duties associated with receiving and processing trucks, ensuring timely and accurate processing.
  3. Safely process and assist with customer pick-up orders, prioritizing customer satisfaction.
  4. Safely operate and maintain all stockroom equipment and tools, keeping equipment in good working order.
  5. Assist Assistant Leaders in supporting financial and inventory accuracy, contributing to a data-driven decision-making environment.
  6. Perform general maintenance of the store, including lighting and other essential tasks.
  7. Maintain awareness of current products in all departments, staying up-to-date on new arrivals and promotions.
  8. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company, communicating effectively with internal and external customers.
  9. Actively participate in weekly merchandising meetings, store meetings, and training sessions, driving continuous improvement and knowledge sharing.
  10. Promote a strong sense of teamwork by working together safely, effectively, respectfully, and efficiently with all associates.
  11. Support an engaged customer experience by maintaining an organized and efficient stockroom, ensuring seamless transactions and satisfying customer needs.
  12. Assist and support the execution of the store's seasonal and weekly floor plans under the direction of the Assistant Store Leader, Visual and Team Leader, Visual.
  13. Maintain awareness and demonstrate a fundamental knowledge of computers, systems, and programs relevant to the position, participating in ongoing training regarding technology upgrades and new systems.

Requirements

  • Stock, Distribution Center, or retail experience preferred.
  • Good reading, written, and verbal language skills (English).
  • Organizational and time management skills, prioritizing tasks and meeting deadlines.

What You'll Bring

  • Ability to move and/or lift up to 65 pounds: heavier merchandise with team assistance.
  • Full-time roles require open availability to work flexible hours on weekdays, evenings, and weekends.
  • Part-time roles require availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

Estimated Salary: $55,000 - $65,000 per year

Crate and Barrel offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and opportunities for professional growth and development.

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