Red Seal Parts Person

3 months ago

Kelowna, Canada Dawson Group Full time

Dawson International Truck Centres is looking for a is looking for a Red Seal Parts Person who can efficiently match customer needs with available inventory, fostering strong customer relationships through excellent service.

In this role you will be a valued member of Dawson International Truck Centres, working in a permanent, full-time position of  Red Seal Parts Person, reporting to the Territory Manager, Fixed Operations . This role is responsible for assisting the needs of customers and technicians in obtaining required parts and supplies as well as assisting with parts inventory control, and the inventory cycle count process. Your base location will be  Kelowna, B.C.

WHAT SUCCESS LOOKS LIKE

•Sell products and/or services to repair the problem and meet the customer's needs

•Maintain customer goodwill by professionally greeting all customers 

•Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership’s satisfaction

•Pulling parts orders from inventory and assisting shop techs with parts requirements in a timely manner

•Assists Parts Manager in organizing and recording parts inventory and year end reports as needed 

•When working the parts counter, follows prescribed cash, credit, and cheque processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at a point of sale

•Follow up on shortages and expedite by reporting to Parts Manager / Supervisor

•Day to day tasks such as Stocking Shelves, General Cleaning, etc.

•Shipping and Receiving when required; i.e. entering parts into inventory, putting parts away

WHAT YOU BRING

•Minimum two (2) years’ experience in a related industry

•Parts Person Red Seal an asset

•An equivalent combination of education and experience will be considered

•Strong written and verbal communication skills

•Detail oriented and able to work efficiently in a fast-paced environment

BENEFITS

Looking to be a key member of a well-established family-owned company? Our core values include: People First, Integrity, Respect and Excellence and as such we are committed to providing an environment that supports the growth and effectiveness of our employees and the organization. You will work for a company that offers an excellent compensation package, pension, and medical benefits, as well as learning and long-term advancement opportunities.

The Dawson Group is expanding our reach and need people like you to join us on our journey, and to help us continue safely connecting our communities.

Apply now to start the conversation

The Dawson Group thanks all applicants; however, only those short listed for an interview will be contacted.

Please visit our page to see more job opportunities.

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