Product Manager, Money Movement

1 month ago

Toronto, Canada President's Choice Financial Full time

Les candidatsréférésne doivent pas postuler directement pour ce poste.

Toutes lesréférencesde candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.

Emplacement:

500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9

Lorsque vous embauchez des gens formidables, de grandes choses peuvent arriver. PC Financial offre une valeur sans précédent aux Canadiens grâce à des produits de paiement. Nous sommes un type de banque différent avec un type d’équipe différent. Nous sommes collaboratifs et solidaires et avons la liberté et la responsabilité de prospérer. Notre objectif est de rendre le quotidien simple et meilleur pour nos clients, et nous nous efforçons de faire en sorte que chaque dollar vaille plus.

Fièrement au service de plus de 3 millions de clients, PC Financial continue de croître en offrant des solutions et des services de paiement qui récompensent nos clients chaque jour. En tant que filiale de Loblaws Company Inc., nous partageons les valeurs FONDAMENTALES que sont le soin, l'appropriation, le respect et l'excellence. Nous nous engageons à aider les Canadiens à bien vivre leur vie. Rejoignez-nous dans notre voyage.

Why This Role Is Important

We are seeking a Digital Product Manager, Money Movement, to manage our payments capabilities and enhance customer journeys for our payment products. This role is focused on improving journeys such as bill payments, e-transfers, bank-to-bank transfers and more. It requires a deep understanding of payments infrastructure and an eagerness to deliver best-in-class experiences. As one of the key contributors in product development, the Digital Product Manager will work with the technical & non-technical partners to identify & implement new features, enhancements, and architectural development that aligns with business objectives and customer needs.

The Digital Product Manager will bring coordination and organizational skills to manage the design & development cycle with a strong focus on data & customer feedback.

What You'll Do

Own the end-to-end customer experience for acquisition journeys. Own a product backlog and ensure they are prioritized to continuously remove customer friction and drive business value. Lead product discovery working through sophisticated problems to generate ideas and solutions. Use qualitative and quantitative data and research to inform product roadmaps. Use experiments to inform product decisions. Run workshops with business stakeholders, design and engineering to gather requirements or clarify work across the teams. Partner with colleagues across all levels of the organization to identify business challenges and gain alignment on the roadmap. Actively seek customer feedback to validate behaviors and analytics and to inform product direction. Run and own customer research, market analysis and competitive analysis to build truly customer first solutions. Active participant in scrum ceremonies such as refinement, story pointing, sprint planning and demos. Define and implement a Minimum Viable Product (MVP) balancing between the digital strategy, execution of new features, and continuous optimization. Bring ideas from conception all the way through to reality through good product management and software development lifecycle practices. Be accountable for driving key metrics forward for the growth and sales outcome. Manage multiple, and sometimes conflicting, timelines

What You Bring

Hold a university degree, preferably in Business or Engineering. Strong experimentation and A/B testing background. Proficient with analytics tools (Adobe, Google Analytics), agile project management tools (Jira and/or Miro) and remote user testing. Able to set a vision and help your teams achieve that vision. Able to communicate complex ideas and visions through storytelling. Proficient in agile development practices and helps teams improve on their practice. Strong partner with stakeholders across all levels within and outside the organization. Strong partner to design and able to work seamlessly together to build amazing products and features. Strong partner to engineering and able to help guide teams to build the product that is right for our customers and the organization. Strong presentation, analytical and problem-solving skills. Able to dive into a problem area, easily pull insights and generate creative solutions.

Rejoignez une équipe gagnante qui fait preuve d'innovation, d'énergie, de créativité et de vision. Nous reconnaissons l'importance d'une main-d'œuvre diversifiée et nous encourageons donc les candidatures d'Autochtones, de femmes, de membres d'une minorité visible et de personnes handicapées. Nous remercions tous les candidats pour leur intérêt, cependant, seuls les candidats sélectionnés pour une entrevue seront contactés.

Nombre d'ouvertures:

1

La Financière PC reconnaît la diversité du Canada comme une source de fierté et de force nationales. Nous nous sommes fixé comme priorité de refléter la diversité évolutive de notre pays dans les produits que nous vendons, les personnes que nous embauchons et la culture que nous créons dans notre organisation. Des hébergements sont disponibles sur demande pour les candidats et collègues handicapés.

De plus, nous croyons que le respect des lois signifie faire ce qu'il faut. Le respect de la loi fait partie de notre code de conduite - il renforce ce que nos clients et nos parties prenantes attendent de nous.

Remarque : Si vous disposez d'un service libre-service pour les employés (ESS) sur Workday, postulez à cet emploi via l'application Workday.

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