Resource Navigator, Hematology/Oncology/Nephrology
3 weeks ago
Req ID: 183031
Department/Program: 6 N Hem/Onc Ambulatory, Children's Medical Care
Location: Halifax
Type of Employment: Temporary Hourly FT long-assignment (100% FTE) for 12 months x 1 position(s)
Start Date: ASAP
Union Status: NSGEU Hlthcare, Healthcare Bargaining Unit
Compensation: $33.9688 - $44.3956 /hour
Closing Date: 25 June 2024 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportion of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination but have more work to do to build that trust, acknowledge our biases, and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.
The OpportunityReporting to the Manager of Hematology/Oncology, Nephrology, and PACT, the Resource Access Navigator practices as a member of an interprofessional team to provide resource navigation services and family-centered care with children, youth, and their families within the Hem/Onc/Neph teams. The Hem/Onc/Neph Resource Navigator will connect families to health center and community-based resources to enhance wellness related to the social and structural determinants of health. The Navigator tasks will include (but are not limited to) assisting in enrollments, submissions, renewal requests, appeals, etc for patients and families applying for Pharmacare, cancer programs, private insurance claims, patient support groups, drug funds, other options for support with medication and equipment costs. The Navigator works in collaboration with nursing, physicians, pharmacists, social workers, and other health care providers in the Hem/Onc/Neph teams. Other responsibilities include liaising with a range of health, community, and government services with an emphasis on building collaborative partnerships, facilitating resource acquisition, and advocating for resources to meet the client’s needs to optimize their health and wellness. The Resource Navigator may have responsibilities in program development, program evaluation, and quality improvement as needed. The Resource Navigator serves as a resource to other interprofessional team members on a direct and/or consultative basis as needed.
Hours of Work7.5 hour shifts (between 0800 and 1900) Monday - Friday.
Your Qualifications• Bachelor's Degree in social work required (other health care professional degrees with experience in supporting families, navigating community supports, and accessing funding may be considered).
• Current license, or eligible for licensure, with the Nova Scotia College of Social Workers (NSCSW) required (or appropriate licensing body if another degree).
• Minimum of two (2) years related clinical experience required.
• Experience working with patients and families with hematology, oncology, and nephrology conditions preferred.
• Knowledge of IWK and community resources and programs (NB, NS, and PEI), insurance plans, out-of-province coverage, and drug funding and skills in navigating those systems.
• Knowledge of supports required and resources available to Newcomers for medical needs.
• Knowledge of the Child and Family Services Act and other relevant legislation required.
• Experience in interviewing families, case management, advocacy, and assisting with funding applications required.
• Demonstrated ability to coordinate the procurement of medical equipment supplies, and services for patients and families.
• Demonstrated ability to reach a collaborative care plan with the health care team, patient, and family.
• Demonstrated excellent time management, critical thinking, organization, decision-making, and problem-solving skills required.
• Demonstrated exceptional interpersonal, presentation, and communication (verbal and written) skills required.
• Experience in Meditech, MS Outlook, and MS Office Suite (Word, Excel, PowerPoint, etc.) preferred.
• Competencies in languages other than English an asset.
Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Healthcare bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.
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