Production Writer

5 months ago

Calgary, Canada Critical Mass Full time

The Production Writer ensures that all work from the copy team flows efficiently between internal creative and production departments. The production writer drives the on-time delivery of assets and acts as a champion for client standards, ensuring that all final customer-facing deliverables represent our client at its best.

This key role will be responsible for trafficking copy for a team. You will work with a team of writers, designers, editors, creative producers, and creative directors to produce deliverables across several channels.

You will:

Work directly with copywriters, editors, designers, brand, and product marketing teams to ensure proper execution of copys project deliverables, managing handoff of all copy to creative partners Work alongside creative directors and producers to collaborate on priorities, resources, and upcoming milestones, and operate as a bridge between copy and our cross-functional partners, serving as a single point of contact during production Manage the workflow for copy and other assets as needed, working with a team of writers and editors, and ensuring each asset meets client standards Provide direct support to creative leadership and serve as a supporting partner in ensuring clearly defined processes and deadlines are achieved Participate in post-launch analysis to identify wins and challenges. Carry findings forward to continually improve future project deliveries and execution Define best practices in the content handoff process in partnership with other teams

You have:

5-7 years of experience ensuring that copy flows efficiently between internal and external creative and production departments In-depth knowledge of all steps required in the creative development process and able to effectively collaborate with creative directors, designers, strategists, and producers to develop work A passion for editing and a deep understanding of the importance and power of well-constructed messaging Attention to detail and ability to multitask projects, priorities, schedules, and deliverables Flexibility to deal with rapidly changing, time-constrained launch schedules A strategic thinker who can juggle multiple deliverables and work collaboratively with partners across internal teams Focus and persistence ability to problem-solve and operate in a sophisticated multi-stakeholder environment A positive, enthusiastic attitude and willingness to learn from team members at all levels A strong understanding of the various applications and tools used in the digital production workflow, and the ability to master new ones quickly

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to  work from an office a minimum of 4 days a week . The ask stems from our want to: 

Strengthen opportunity for continuous learning  Improve collaboration and team relationships  Increase employee engagement 

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. 

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmassandus.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based:job-scams#avoid
If Canada based:consumer-affairs.html
If U.K. based:consumer-protection-rights
If Costa Rica based: consejos_practicos.aspx 

  • Service Writer

    4 weeks ago

    Calgary, Canada ColdFront Ltd. Full time

    **Position: Service Writer** **Location: Calgary, AB** **Full/Part Time: Full Time** **Status: Permanent Position** **Work Schedule: Monday to Friday** - **Who is ColdFront?**_ For over 50 years, **ColdFront** has been at the leading edge of climate control products and service to the transportation industry. We proudly provides our services to...

  • Service Writer

    2 months ago

    Calgary, Alberta, Canada Auto House Repair Centre Full time

    About the RoleWe are seeking a skilled Service Writer to join our team at Auto House Repair Centre. As a Service Writer, you will play a crucial role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries in a timely and professional manner, providing clear and concise...

  • Service Writer

    2 months ago

    Calgary, Alberta, Canada Auto House Repair Centre Full time

    About the RoleWe are seeking a skilled Service Writer to join our team at Auto House Repair Centre. As a Service Writer, you will play a crucial role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesCustomer Communication: Respond to customer inquiries in a timely and professional manner, providing clear and concise...

  • Content Strategist and Writer

    1 month ago

    Calgary, Alberta, Canada beBee Professionals Full time

    Job Title: Technical Writer and Content StrategistWe are seeking a highly skilled Technical Writer and Content Strategist to join our team at beBee Professionals in Calgary.Job SummaryThe successful candidate will be responsible for creating, editing, and managing technical content for our products and services. This includes developing content strategies,...

  • Content Strategist and Writer

    1 month ago

    Calgary, Alberta, Canada beBee Professionals Full time

    Job Title: Technical Writer and Content StrategistWe are seeking a highly skilled Technical Writer and Content Strategist to join our team at beBee Professionals in Calgary.Job SummaryThe successful candidate will be responsible for creating, editing, and managing technical content for our products and services. This includes developing content strategies,...

  • Service Writer

    1 month ago

    Calgary, Canada Amun Mechanical Full time

    Amun Mechanical is looking for Service Writer to join our team. As part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required repair and services as well as sales, scheduling and following up. Must have knowledge about Trucking & Automotive...

  • Service Writer

    5 months ago

    Calgary, Canada Fountain Tire Full time

    Overview: Put yourself in the driver’s seat and get some traction at **Fountain Tire Calgary (Northside)**. We are currently looking for a full time ** Service Writer**! As part of the front-line staff, the Service Writer is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include: - Sharing...

  • Content Strategist and Writer

    1 month ago

    Calgary, Alberta, Canada beBee Professionals Full time

    BeBee Professionals: Technical Writer and Content StrategistWe are seeking a highly skilled Technical Writer and Content Strategist to join our team in Calgary. As a key member of our content team, you will be responsible for creating, editing, and managing technical content for our products and services.Key Responsibilities:Develop content strategies to...

  • Content Strategist and Writer

    1 month ago

    Calgary, Alberta, Canada beBee Professionals Full time

    BeBee Professionals: Technical Writer and Content StrategistWe are seeking a highly skilled Technical Writer and Content Strategist to join our team in Calgary. As a key member of our content team, you will be responsible for creating, editing, and managing technical content for our products and services.Key Responsibilities:Develop content strategies to...

  • Service Writer

    2 months ago

    Calgary, Canada Southland Transportation Full time

    **Service Writer** **Why You Should Choose SOUTHLAND** SOUTHLAND Transportation is currently seeking a Service Writer to join our team. This is a full-time position with benefits following probation. We offer personalized training, competitive wages, and flexibility within your personal life. - Day shift - Rewarding and positive work environment - Modern...

  • Technical Illustrator/writer

    2 months ago

    Calgary, Canada Foremost Full time

    **Foremost Industries** has an immediate opening for a full-time **Technical Illustrator/Writer**, located at our facility in **Calgary, Alberta**. This position has the primary responsibility of producing high-quality documentation that contributes to the overall success of our products. You will work collaboratively with engineers and service staff to make...

  • Technical Writer

    4 months ago

    Calgary, Canada Foremost Full time

    **Foremost Industries** has an immediate opening for a full-time **Technical Writer**, located at our facility in **Calgary, Alberta**. This position has the primary responsibility of producing high-quality documentation that contributes to the overall success of our products. You will work collaboratively with quality engineers to make our products easier...

  • Technical Writer

    2 months ago

    Calgary, Canada NOV Inc. Full time

    The Technical writer works closely with the engineering department and is responsible for creating and compiling technical information including operating and maintenance manuals, catalogues and assembly instructions into easily understandable language. **Primary Responsibilities**: - Prepare and design technical documentation to be provided to internal...

  • Service Writer

    5 months ago

    Calgary, Canada Westvac Industrial Ltd. Full time

    Westvac Industrial Ltd is a municipal and industrial dealership that has been in operation since 1997. With a head office in Acheson AB, the company has expanded covering all of Western Canada with branch offices in Saskatoon SK, Calgary AB, and Surrey BC. Westvac has three divisions carrying an extensive product line, including heavy duty lifts, automotive...

  • Content and Technical Writer Specialist

    2 weeks ago

    Calgary, Alberta, Canada beBee Professionals Full time

    beBee Professionals is looking for a highly skilled Content and Technical Writer Specialist to join our team in Calgary. The ideal candidate will have a strong background in technical writing and content strategy, with excellent writing and editing skills.The successful candidate will be responsible for creating, editing, and managing technical content for...

  • Staff Writer

    3 weeks ago

    Calgary, Canada Daily Hive Full time

    Location: Calgary, ABPosted on: Jan 5 **Role**:Staff Writer **Manager**: Managing Editor **Department**:Editorial **Location**: Calgary **Salary**: $50,000-60,000 **Who you are** You are a self-starter who strongly believes in our mission of _fostering a relationship between people and their city _and are passionate and excited to do that through the...

  • Service Writer

    6 days ago

    Calgary, Canada Calgary Peterbilt Full time

    We are currently looking to fill the role of Service Advisor for our Calgary location. This is a challenging career requiring experience in customer service, systems, and administration. Our industry is changing and developing quickly so this individual should be willing to develop their technical skills and embrace new systems and technology with...

  • Technical Writer

    2 months ago

    Calgary, Canada NOV Full time

    _With over 40 different locations in Canada, and 30,000 people worldwide, NOV is proud to offer their employees competitive pay and excellent benefits, Employer retirement plan contributions, Health Spending account and employer paid premiums. We are also proud to provide on the job training, with potential for advancement within our organization and an...

  • Technical Writer Specialist

    21 hours ago

    Calgary, Alberta, Canada GuestTek Interactive Entertainment Ltd. Full time

    ​Job Title​Technical Writer​About the RoleThe successful candidate for this position will be responsible for creating high-quality user documentation for our software products. This includes research, writing, editing, and revising user guides, instructional materials, and other documentation. The ideal candidate will have excellent writing and...

  • Freelance Senior UX Writer

    1 week ago

    Calgary, Alberta, Canada Critical Mass Full time

    As a Freelance Senior UX Writer at Critical Mass, you will be working closely with creatives and strategists to build apps and online experiences that are enjoyable and intuitive for the user. You will be an expert at grasping complex digital products and systems, leading the identification of communication challenges, and coming up with copy solutions that...