Operations Supervisor

1 month ago

Ottawa, Canada FedEx Full time

This is an interview position plus CEV.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations PM position- 16:00-22:00 M-F

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills


CONNAISSANCES, COMPÉTENCES ET CAPACITÉS REQUISES

Diplôme d’université

2 ans d’expérience dans les opérations de tri chez FedEx OU dans un poste horaire supérieur de niveau principal,

2 ans d’expérience en supervision dans un domaine apparenté.

Doit avoir un permis de conduire valide. Doit avoir un bon dossier de conduite.

Voie de développement du leadership EXCEL (préféré)

Capacité de soulever 70 lb. Capacité de manœuvrer tout colis pesant jusqu’à 150 lb avec l’équipement approprié.

Capacité à réussir toutes les formations de base et de recyclage (y compris l’obtention et le maintien de la certification DG).

Capacité à encadrer, coacher et être une source de connaissances pour les autres employés.

Capacité d’inspirer une vision commune et d’autonomiser et de motiver une équipe.

Capacité d’établir des priorités et de déléguer rapidement.

Savoir gérer et résoudre les conflits.

Communiquer de manière claire, concise et rapide. Écouter et répondre avec empathie.

Chercher à simplifier les processus de gestion tout en assurant la qualité.

Prendre la responsabilité des échecs de son groupe et agir rapidement pour trouver une solution convenable.

Compétences solides en organisation, planification et analyse.


Qualifications Requises:

Transparence Salariale:

Salaire:

Détails Supplémentaires: Note: 2 positions available, one AM and one PM, both with Sunday-Thursday shifts.


DÉNI DE RESPONSABILITÉ

Cette description de poste est de nature générale et ne vise ni à présenter un inventaire complet de toutes les fonctions, responsabilités et qualifications exigées des employés affectés au poste ni à être interprétée comme tel. Le titulaire de ce poste doit accomplir toutes les autres tâches pouvant lui être assignées ; doit être capable de réussir les tests et programmes de formation obligatoires ; doit être capable de fonctionner dans un environnement PC / Windows ; doit réussir toute formation récurrente et maintenir les accréditations annuelles nécessaires le cas échéant ; et travailler selon un horaire variable en fonction des besoins de l’entreprise. Le titulaire qui réside dans la province de Québec doit être bilingue (français et anglais). En plus des facteurs habituels faisant partie du processus de sélection, tout candidat à un poste exigeant la conduite d’un véhicule comme compétence de base doit posséder un permis de conduire valide (p. ex. de classe 5, G, ou 1 AZ) et un dossier de conduite affichant un maximum de deux infractions et / ou accidents au cours des 24 mois précédant la date de candidature. Les candidats feront en outre l’objet d’une évaluation basée sur l’examen approfondi :

  1. de leur dossier de conduite courant,
  2. des résultats de leur entrevue et
  3. des résultats de toute évaluation de leurs compétences de conducteur.

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