Sr. Client Advocate

3 weeks ago

Toronto, Canada WTW Full time

Personal Lines Client Advisors provide strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft strategies for clients to quantify, mitigate, and transfer risk. If you’re client centric, interested in affiliating with an industry leader and committed to helping clients unlock their potential through effective risk management this may be the perfect opportunity for you 

This position is also responsible for developing and managing an active pipeline through seeking out prospects, calling on potential clients, developing ideas for meeting their needs, presenting information on the organization’s capabilities, strategically cross-selling products aligned with clients’ needs and introducing technical specialists, as required, to get the business. 

Job Duties

Pipeline Management:

• Identify prospects for business from existing and prospective clients

• Develop new relationships with individuals responsible for insurance and risk management decisions

• Obtain referral leads from existing clients

• Aggressively identify and pursue cross-selling opportunities

• Participate and take leadership roles in targeted community and professional associations.

Sales Process:

• Prepare proposals and presentations 

• Design individual prospect sales strategies and develop prospect/COI pipelines

• Align with individual client sales strategies

Client Management:

• Maintain consistent / high quality touch points with clients

• Champion the proper advocacy of claims

• Participate in stewardship meetings

• Participate in identifying and closing rounding opportunities

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