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Field Coordinator

4 months ago

Vancouver, Canada Acosta Full time

DESCRIPTION

Field Coordinator – BC

Mosaic is looking for a dedicated, highly motivated, and highly organized individual to join our Retail Team as a Field Coordinator. The Field Coordinator will be responsibility for managing a team of approx. 65 Brand Ambassadors for our In-retail store demonstrations. This will include grocery & liquor stores.

It is the Field Coordinator’s responsibility to manage and grow their team, while coaching and mentoring to ensure quality and exceptional in store experiences at our retail establishments. ACoordinator will be required to conduct store visits during activations to gather information for our clients and build and maintain relationships with Store Managers. The Coordinator will work closely with our account, asset, training and operations team, and will report to the Regional Manager.

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RESPONSIBILITIES

Responsibilities:

  • Manage & schedule approx. 65 Brand Ambassadors in BC (some in remote locations)

  • Maintain a 95-100% execution compliance rate, and a 100% BAsurvey compliance rate

  • Forecast open recruitment needs 6 weeks out – conduct interviews

  • Assist recruitment team with sourcing for new Brand Ambassadors

  • Review all program training materials

  • Approve and correct time keeping reports

  • Read surveys (reports) submitted by BAs

  • Achieve 20 % weekly visitations for locations in your area

  • Maintain cleanliness and organization of back-room supply areas – order supplies as needed

  • Maintain inventory of supply items at local area storage locker

  • Deliver or ship supplies and liquor sampling kits to new BAs

  • Regularly send out communication emails to your Brand Ambassadors

  • Build team relationships – train & coach new hires

  • Conduct new BA Orientation Training sessions

  • Address any HR & payroll issues

  • Attend weekly meetings, being prepared to discuss weekly compliance

  • Practice and teach best and safe practices in field

  • Reporting/analysis with all program insights, competitor and Brand Ambassador insights.

QUALIFICATIONS

Qualifications:

  • Previous experience with managing large teams

  • Previous experience in working retail, particularly grocery or liquor chains

  • Ability to manage multiple tasks and changing priorities

  • Experience with Excel

  • Excellent organization, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines

  • Must be available on weekends – days off are Tuesday & Wednesday

· Must have DL and access to a vehicle

  • Ability to work independently and as part of a team

  • Ability to handle a fast-paced work environment with changing priorities and projects

  • Strong written and verbal communication skills

  • Liquor and Food Certification is a bonus

ABOUT US

Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers.

Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

Acosta and its subsidiaries is an