Senior Business Consultant

3 weeks ago

Calgary, Canada Q2 Full time

As passionate about our people as we are about our mission.

What We’re All About :

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance :
Q2 is seeking a Senior Business Consultantto serve as a “quarterback” to ensure the successful implementation of the PrecisionLender platform and related modules. Key components of success include guiding clients through configuration of their platform, and ensuring that timelines, deliverables, and budgets are met according to contractual agreements. This individual will manage the day-to-day relationship with implementing clients and ensure satisfaction within company products and services. 

A Typical Day : 

As part of our Delivery team, the Business Consultant supports our clients through platform onboarding and initial adoption period, ensuring successful implementation and use of the software. As a Business Consultant, it is your responsibility to know what makes our banking clients tick - their business objectives, priorities, processes, and pain points to determine how PrecisionLender can best support them today and in the future. This is accomplished by doing the following: 

Provide project management and analytical support to clients in support of their overall business strategies and pricing platform implementation. 

Manage assigned client relationships, partnering with our Professional Services, Product and Development teams for support on technical and/or complex issues related to delivery of the platform. 

Proactively help keep clients on track, assisting clients "see around corners," and spotting trouble before it happens. 

Develop a deep knowledge of the PrecisionLender platform to support clients in configuration of the platform, and to work effectively across internal teams. 

Keep up with relevant banking and financial services industry trends and share helpful information with clients. 

Embrace change, seek out new initiatives and provide ideas and recommendations to better serve our clients. 

Connect with clients in-person when required. 

Create strong relationships so clients cannot imagine doing business without our solution. 

Bring Your Passion, Do What You Love. Here's What We're Looking For : 

Typically requires a Bachelor’s degree and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.

A strong understanding of Banking, Financial Services and financial statement analysis is a benefit for this role. Your main audience in this position are executives and leaders in the field of Commercial Lending therefore it is imperative that you can understand the banking industry to support our clients to the fullest. 

Preference for those with experience in technology implementations and how various functional roles work together to make them successful (e.g. development, project management, testing, product management, etc.).

Proven relationship-building skills and experience maneuvering internally within a large corporation and externally within a client organization. 

Strong verbal and written communication skills. 

Detail oriented with an emphasis on organization and process improvement. 

Ability to manage multiple projects simultaneously. 

Embraces change and can adapt quickly as priorities shift. 

Ability to thrive in an environment where no two days look alike and there is always a problem to be solved. 
 

#LI-BW1

Health & Wellness

Hybrid & Remote Work Opportunities

Flexible Time Off

Career Development & Mentoring Opportunities

Generous Retirement Benefit Plans, including a company-matching HSA program.

Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents

Community Volunteering & Company Philanthropy Programs

Employee Peer Recognition Programs – “You Earned it”

Click to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our . Q2 supports dozens of wide-reaching organizations, such as the , and , promoting diversity and success in leadership and technology. Other deserving beneficiaries include helping LGBTQ communities, , and , a group helping veterans rebuild their lives with specially adapted homes.

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