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Brampton, Canada William Osler Health System Full timeJob DescriptionReporting to the Director, Support Services, the Support Services Quality and Contract Specialist will provide onsite expertise and leadership from a contract management perspective across Osler. This position will oversee key performance indicators (KPI’s) in housekeeping, portering, linen and waste services across all four Osler sites....
Quality Improvement Intern
4 months ago
The role of the Quality Improvement Intern will report to the Director of Quality and Patient Safety. The Quality Improvement Intern will support the Quality and Patient Safety (QPS) department and collaborate with other stakeholders on various projects related to quality improvement and patient safety. Your contributions will encompass quality improvement projects, and various administrative responsibilities. You will collaborate with key stakeholders to implement solutions for identified improvement opportunities, map out new processes, develop new pathways; analyze, interpret and disseminate data as it is related to clinical practice, patient safety and quality. You have excellent interpersonal and communication skills and have an astute ability to prioritize and complete multiple projects simultaneously.
Accountabilities:
- Support key corporate quality improvement, patient safety and professional practice initiatives
- Support continuous improvement focused on such areas as clinical appropriateness of care, efficiency, effectiveness, work-flow, access to care, continuity of care, safety and patient experience
- Apply a systems-focused approach to achieve optimal results in quality, safety, reliability, efficiency and productivity
- Develop and identify performance and outcome indicators
- Engage in collection, interpretation, analysis and presentation of performance data
- Partner with Risk Management on key patient safety initiatives, where appropriate
- Develop presentations, reports and training and educational material
- Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
Qualifications
- Enrollment in a Master of Business Administration (MBA) program
- Registered Nurse in good standing with minimum of 2 years of healthcare experience
- Data management and statistical experience desirable
- Proven ability to remain up to date with health care quality assurance trends, practices and legislation
- Experience in collecting, analyzing and interpreting data for the purposes of quality improvement
- Previous experience in hospital projects, preferred
- Proficiency in Microsoft Office Suite and designing software (e.g., Canva)
- Experience with healthcare information systems and electronic health records
Core competencies:
- Demonstrated excellent interpersonal, organizational, problem solving, and communication skills
- Effective at building relationships and collaborating with stakeholder groups
- Self-directed and able at managing projects and priorities
- Exceptional computer skills
Additional Information
Hours: Currently Days 8 hours, Monday to Friday (subject to change in accordance with operational requirements)
Posting Deadline: July 5, 2024
Applications are still open for external applicants
#LI-RS1
Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca.
While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
