Warehouse Specialist

4 weeks ago

Toronto, Canada Canadian Tire - Lakeshore & Leslie (store #654) Full time

Canadian Tire Lake Shore & Leslie – Store 654

This high profile and growth-oriented Toronto store has a constructive and goal-oriented culture for the staff. Management is focused on building a high-performance team that strives for being productive and efficient in all routines, projects, and customer service. The vision and culture is to have a team that truly values coaching and execution of best practices and to become recognized amongst the best in retail operations, productivity, and customer service.  The store places a focus on health & safety and our culture is fully committed to attracting, retaining and developing excellent employees and promoting from within. Goal-oriented individuals interested in an exciting retail career that supports their development and have a great work ethic and habits combined with a positive attitude should apply.

Summary

The Warehouse Associate has a key role in ensuring that products are received, verified, stored, and transported to the sales floor or in the warehouse in a safe and efficient manner. Associates are also responsible for keeping the warehouse neat, tidy, and well maintained. This position includes a lot of lifting and carrying.

Tasks & Responsibilities

Customer Service

  • Provides the team with the necessary supporting  processes to enhance the overall customer experience within the store through:
    • Maintaining housekeeping disciplines in the warehouse in order to facilitate the location of products by all staff.
    • Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.
    • Delivering and assembling merchandise as required.

Operations

  • Receives, scans, verifies, and stores all incoming and overstock products according to established procedures and policies.
  • Ships returns and completes proper paperwork.
  • Reconciles inventory differences.
  • Prepares merchandise for filing, sorts, and fills merchandise carts for the retail floor.
  • Is responsible for garbage disposal, cardboard recycling, and the disposal of broken products in accordance with store policy.
  • Processes damaged and returned claims.
  • Repairs broken packages as needed.
  • Reports stolen and damaged goods to Management.
  • Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.
  • Is responsible for the safe operation of all warehouse equipment (forklift, skyjack, etc.).
  • Handles dangerous goods and hazardous products according to established procedures.
  • Plays an active role in the warehouse team by openly sharing opinions and ideas on how to improve the warehouse, and by participating in meetings and all training as required.
  • Engages in learning activities and listens to feedback to improve their own abilities.
  • Complies with company, store, and warehouse policies.
  • Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately. 
  • Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming, and name tag) when interacting with others.
  • Completes other tasks, as required.

Requirements

  • Knowledge of warehouse and store layout.
  • Ability to work with minimal supervision.
  • Basic math and computer skills. 
  • The ability to work in other areas of the store is an asset.
  • Certification in operating warehouse equipment is an asset.
  • Work experience in a warehouse/distribution environment, in a Canadian Tire store, is also considered an asset.

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