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Pre-Sales Engineer

4 months ago

Mississauga, Canada Gteck Advanced Technology Full time

Pre-Sales Engineer

Pre-Sales Engineer:
  • Assist Gteck Sales Team in answering technical questions, making technical presentations, and managing customers' expectations through phone, email, and on-site visits.
  • Communicate customer feedback into future product developments.
  • Assist in the generation of new business and ensure growth of existing and potential new accounts by leveraging technical knowledge of physical security products supported by Gteck Advanced Technology.
  • Leverage relationships within organizations to solve technical hurdles and foster awareness of new and emerging technology.
  • Interface with various customers at both a business and a technical level and propose viable solutions in real time during customer meetings.
  • Attend sales calls as a technical specialist.
  • Generation of technical scopes of work (SOW) and detailed schematic drawings for technical solutions and associated cost estimates. 
  • Ensure that technically complete and compliant scope of work, bill of material, riser distributions, schematic drawings and cost estimates are handed off to the operations department after a project is awarded.
  • Provide initial Pre & Post-sales support by ensuring the operations team and client understand the detailed scope of work. 
  • Provide support in the estimation process to include interfacing with multiple representatives of sales, management, and customer teams. 
  • Perform economic analysis for clients’ changes in operations, rate structures, etc.
 Industry Knowledge:
  • Knowledge of various security system platforms such as Genetec, CCure by Software House, Milestone, Avigilon, and other physical security products supported by Gteck Advanced Technology.
  • Minimum 5-7 years experience implementing various projects in CCTV Systems, Security Systems, Access Control, Cloud and other IP Based Solutions
  • Working knowledge of network infrastructure including switches, routers and IP configurations.
  • Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Project, Visio, and Word) and PDF Editing
Other skills include:
  • Minimum of 5 years of experience in a pre-sales role.
  • Bachelor's degree in Computer Science or a related field
  • Exceptional verbal communication, written, and presentation skills
  • Ability to build and maintain strong relationships with customers and key stakeholders
  • Show tact and diplomacy.
  • Industry knowledge of Video, Access Control, Intrusion, and other common technology platforms is required.
  • Manufacturer relationships are required.
  • Good knowledge and understanding of applicable federal, provincial and municipal codes and standards relating to physical security
  • Driver License (clear Driving Record) with your own vehicle.
  • Strong organizational, prioritization and time-management skills.
  • General knowledge of fibre optics
 Leadership Attributes:
  • High level of integrity and work ethic.
  • Passionate about Service Excellence, Safety, and Security.
  • Shares knowledge and capabilities; builds relations with other branches and regions.
  • Demonstrates an active interest in promoting safety consciousness in the workplace.
  • Motivates, supports, and inspires.
  • Drives superior performance; meets objectives and deadlines.
  • Embraces a learning environment.


Gteck Advanced Technology is the Electronic Security business line of Kandor Management, providing professional security solutions throughout Canada. Founded over 40 years ago, Gteck has become an industry leader for security solutions with a focus on designing, installing, and servicing the most reliable and technologically advanced end-to-end electronic security systems available on the market, covering all sectors of commerce and industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.

Our core belief is that security is not just a service but a commitment to our communities' well-being and prosperity. This ethos resonates in our inclusive and diverse work culture, which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises, we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles, but to create a space that allows everyone, irrespective of their background, to express themselves and grow.

Gteck Advanced Technology is currently seeking a highly dedicated and experienced Pre-Sales Engineer in the Mississauga area to fuel the growth by cultivating new relationships and driving revenue. The ideal candidate will have a deep understanding of the physical security Industry along with basic installation and operational functions of physical technology deployment.  The role of the Pre-Sales Engineer is to assist the sales team in understanding how to sell complex solutions.  

As an experienced Pre-Sales Engineer; the ideal candidate will also support the Gteck team in the preparation of cost estimates and technical proposals for the customers in addition to developing and maintaining long-term customer relationships.