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Customer Service Representive II
4 months ago
General Employment Details
Permanent Full-Time
Monday – Fridays
Hours: 8:30am-5:00pm or based on needs of the department
Hourly Rate: $19.00
Reports to: Front Office Manager
ADESA/OPENLANE Canada is the country's largest wholesale vehicle auction and remarketing services company. ADESA/OPENLANE provides state-of-the art facilities and technologies to help dealers and consignors buy and sell used cars, trucks, RVs, boats, motorcycles and heavy equipment.
ADESA/OPENLANE Vancouver is one of ADESA/OPENLANE Canada's 14 wholesale vehicle auctions that are located across Canada, coast to coast and the employer of choice in the Canadian automotive remarketing industry.
We are seeking an Customer Service Representative with experience in customer service and general office administration. You will work as part of our close-knit administrative team, and will be responsible for supporting our front office operations.
Responsibilities
Serve customers (both internal and external) by responding to and directing telephone and in-person inquires in a friendly and professional manner
Performs general clerical duties including sorting and filing of vehicle packages for incoming vehicles
Responsible for manually or electronically updating and entering new data in an accurate and timely manner, including vehicle information, registrations and other documents
Posting of registrations and repossession documents charges to existing accounts
Assist in Sale Day activities as directed
Assist with general receptionist duties as directed
Educational/Experience Requirements
High School diploma or equivalent experience / education
1-2 Years’ of related experience in an administrative capacity
Tech-savvy, and comfortable using Google Suite
Strong customer service and communication skills
Excellent organizational and time management skills
Compensation Range of
Hourly: $16.75 - $19.00(Depending on experience, skill set, qualifications, and other relevant factors.)
