Customer Experience Associate
4 months ago
Requisition ID: 200406
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : British Columbia : Prince George
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
-
Customer Experience Associate
15 hours ago
Prince George, British Columbia, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...
-
Customer Experience Associate
10 hours ago
Prince George, British Columbia, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...
-
Customer Experience Associate
4 hours ago
Prince George, British Columbia, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...
-
Customer Experience Associate
5 hours ago
Prince George, British Columbia, Canada Scotiabank Full timeSeeking a Senior Customer Experience Associate to provide exceptional service, build strong customer relationships, and drive sales in a fast-paced banking environment. We're looking for a driven individual who enjoys meaningful conversations and supporting others. As a key member of our Canadian Banking Branch network, you'll focus on delivering...
-
Customer Experience Associate
2 days ago
Prince George, British Columbia, Canada Scotiabank Full timeAbout the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers.Your primary responsibility will be to provide proactive support to our customers, understanding their needs and preferences to offer...
-
Customer Experience Associate
2 days ago
Prince George, British Columbia, Canada Scotiabank Full timeAbout the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers.Your primary responsibility will be to provide proactive support to our customers, understanding their needs and preferences to offer...
-
Customer Experience Associate
2 days ago
Prince George, British Columbia, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby...
-
Customer Experience Associate
2 days ago
Prince George, British Columbia, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesAct as a lobby...
-
Customer Experience Associate
3 months ago
Prince George, Canada TD Bank Full time**Customer Experience Associate**: - 425625BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 400 Victoria Street **Employment Type** - Regular **City** - Prince George **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...
-
Customer Experience Associate
4 months ago
Prince George, Canada TD Bank Full time**Customer Experience Associate**: - 425902BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 5902 Dakelh Ti **Employment Type** - Regular **City** - Prince George **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...
-
Customer Experience Associate
15 hours ago
Prince George, British Columbia, Canada TD Full timeClé de la réussiteEn tant que Customer Experience Associate, vous jouez un rôle crucial dans la création d'une expérience client exceptionnelle. Vous contribuez à l'amélioration continue de l'expérience client dans la succursale en fournissant un service et des conseils de haute qualité.Responsabilités clésClient : Créer une...
-
Customer Experience Associate
11 hours ago
Prince George, British Columbia, Canada TD Full timeClé de la réussiteEn tant que Customer Experience Associate, vous jouez un rôle crucial dans la création d'une expérience client exceptionnelle. Vous contribuez à l'amélioration continue de l'expérience client dans la succursale en fournissant un service et des conseils de haute qualité.Responsabilités clésClient : Créer une...
-
Customer Experience Associate
4 months ago
Prince George, Canada Scotiabank Full timeRequisition ID: 188713 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate
4 months ago
Prince George, Canada TD Bank Full time**Work Location**: Prince George, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through...
-
Customer Experience Representative
1 week ago
Prince George, British Columbia, Canada Scotiabank Full timeAbout the RoleAs a Senior Customer Experience Associate at Scotiabank, you will be the face of our organization, providing exceptional service to our customers and helping them achieve their financial goals. We are looking for an enthusiastic and driven individual who enjoys meaningful conversations and supporting others.Key Responsibilities:Act as a lobby...
-
Customer Experience Associate
1 week ago
Prince Rupert, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide personalized service to clients, responding to their...
-
Customer Experience Associate
1 week ago
Prince Rupert, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide personalized service to clients, responding to their...
-
Customer Service Associate
2 months ago
Prince George, Canada Savers Value Village Full timeDescription Job Title: Customer Service AssociatePay: 16.75$- 17.50$Who we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
Customer Service Associate
4 months ago
Prince George, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Pay: 16.75$- 17.50$ Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is...
-
Customer Experience Associate
3 months ago
Prince George, Canada Scotiabank Part timeRequisition ID: 203090 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...