Field Service Engineer/Technician

1 month ago

Calgary, Canada Randstad Canada Full time
Field Service Engineer/Technician - $35 - $54/hr - 100% Remote (Canada/US)

Are you a mechanically inclined individual with 3+ years of experience servicing electrical, pneumatic, and mechanical equipment?
Have you serviced and/or installed Laser Cutting Machines, Press Brakes, Tube End Forming Machines, and other CNC machinery?
Do you have a valid driver's license with a relatively clean driving record, and able to travel freely between Canada and the US?
Are you looking for a position that involves traveling nationally (the majority of clients are based in Winnipeg and Calgary), as well as parts of the US i.e. Michigan?
Does getting 10-15 hours of overtime per week entice you?

If so, I'd love to hear from you A global leading manufacturer of high-precision and high-performance laser cutting and sawing machines is looking for a Canadian-based Field Service Technician to join their Service team

Permanent Position
Hours: Monday to Friday daytime hours (with 10-15 hrs of OT a week)
Salary: $35 - $54/hr (based on certification and experience)

Advantages
This globally recognized leading manufacturer offers you:
- Above market wages (in lieu of health benefits)
- Travel per diem and expenses covered by the company
- Great opportunities for OT after 40hrs
- Consistent schedule

Responsibilities
As a Field Service Engineer or Technician, a normal day would include:
- Supports the sales staff in servicing equipment
- Installs new equipment at customer sites
- Performs preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site
- Carefully and accurately documents all service performed on the equipment as well as what service needs are to be accomplished on the equipment in the future
- Maintains excellent customer service and customer satisfaction
- Demonstrate applicable company software capabilities to the customer
- Prepares timesheets, service reports, and installation forms, a timely and accurately
- Accurately track expenses and complete expense reports in a timely manner
- Maintain a safe work environment and operate within OSHA/MIOSHA guidelines
- Communicate with other departments as necessary
- Ability to work overtime as required by workload and customer necessity
- Other duties as assigned by management

Qualifications
What do you need for this position?
- Canadian citizen based in either Winnipeg or Calgary
- Ability to travel freely between Canada and the US
- Strong electrical, pneumatic, and mechanical knowledge
- High School Diploma required, Associate Degree in a technical discipline is preferred
- 2 – 4 years of experience in a similar technical position
- At least one year of experience in a customer service role
- Ability to travel 90% as assigned by management
- Candidates with Trumpf laser machine experience, Amada Laser, Mazak laser, and other similar laser machinery experience
- Valid Driver’s License with no more than two (2) points on a driving record within a three (3) year period
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Able to effectively use the Internet
- Ability to understand and use I/O structure for technical troubleshooting purposes

Summary
If you are interested in applying for this exciting Field Service Technician position within the Service sector please apply for the role today
How to apply?

1) Apply directly to this post
2) Email your resume to ty.hinds@randstad.ca include "Field Techn WPG/CGY" in the subject line
3) Create a profile and apply through our website, www.randstad.ca

We thank all applicants for their interest in this position and only those selected for interviews will be contacted.

Thanks

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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