Community Integration Manager

2 months ago

Toronto, Canada WCG International Consultants Ltd. Full time
Job Description

About the role

Location: Hybrid / Toronto, Ontario

The Community Integration Manager is responsible for supporting the performance of the Integration of Employment Services (IES) through, building and nurturing relationships with key collaborators and community organizations, creating local partnerships that will effectively build referrals into IES and out, to support clients’ needs. The CIM will facilitate engagement through activities and events, and manage projects designed to increase community engagement with IES services and embed the WCG brand as an integrated partner in the Toronto landscape of services. In addition, the CIM will manage WCG’s performance against its Social Value Strategy. The CIM leads the team of Community Integration Specialists and is responsible for driving the aims of the Community Integration Strategy in Toronto through their team, by delivering tangible results to support strategic and operational objectives.

What you’ll do

  • Communicate regularly with partners and community collaborators to provide updates on project progress, successes, and challenges.
  • Prepare and present reports, summaries, and analyses to all partners and senior leadership, documenting project outcomes and impact.
  • Identify opportunities for engagement with local tables, working groups and forums to promote the EO and WCG offer
  • Develop and implement programs, activities, and initiatives to promote community integration and engagement
  • Manage projects designed to increase community integration, overseeing project planning, implementation, and evaluation to ensure successful outcomes
  • Create costed business proposals for the utilisation of our Community Investment Fund for Specialist Partners as required
  • Manage and quality check external provision, ensuring that it is accessible and supports clients in their progression towards employment
  • Identify and secure resources to support community integration programs and initiatives
  • Manage budgets, resources, and timelines effectively, ensuring efficient use of resources and alignment with project goals and objectives
  • Provide leadership and guidance to a team of CISs, supporting their professional development and growth and achievement of KPI’s
  • Ensure the CIS team identifies and builds relationships with relevant local services, including Providers and Community Organizations. and will provide clear, up to date information to enable our operational teams to identify and access appropriate support for their caseload
  • Ensure that Specialist & Integration Partners provide regular and quality client feedback following support and interventions and assess the impact/value of interventions provided, making recommendations for improvements, and ensuring that the interventions in the community are fully utilised by our operational teams
  • Timely communication with internal and community partners to provide updates on project progress, successes, and challenges
  • Align strategic priorities and collaborate closely with Operations, Social Assistance coordinators and Employer Engagement leads
  • Prepare and present reports, summaries, and analyses to internal partners and senior leadership, documenting project outcomes and impact
  • Execute, manage and report on the Social Value Strategy

Qualifications

What you bring

  • Working knowledge of and experience in Community Development, Social Work, Public Administration, or related field- desirable
  • Comprehensive experience in community engagement, project management, or related field, with a track record of success in building and maintaining relationships with all partners and community organizations
  • Strong understanding of community development principles, strategies, and best practices, with experience in program and project management
  • Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with diverse collaborators and community members
  • Proven leadership and management skills, with the ability to lead and inspire a team of professionals to achieve project goals and objectives
  • Strategic thinker with the ability to analyze data, identify trends, and develop innovative solutions to address community needs
  • Proficiency in Microsoft Office Suite, project management tools, and community engagement platforms
  • Experience in developing and managing social value strategy
  • Must successfully pass a Criminal Record Check


Additional Information

What we offer

  • Competitive salary of $90,000 to $110,000 per year
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • Generous time off policy to encourage work/life balance
  • A diverse and inclusive workplace with a track record of high employee engagement and teamwork

ICWCGEOTO

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

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