Marketing Manager

3 weeks ago


Ottawa, Canada Friendship Fast Inc Full time

About Friendship Fast Friendship Fast is a rapidly growing shipping and logistics company connecting Nunavut communities with southern suppliers through efficient air and sealift operations. We specialize in shipping groceries, furniture, appliances, tires, and bulk items — ensuring reliable delivery and a seamless customer experience. Role Overview As we continue to expand our digital presence, we’re looking for a Marketing Manager (Customer Experience & Online Operations) to lead our marketing, online service, and customer engagement efforts. What You’ll Do Manage and oversee all online customer operations, order coordination, and digital communication. Develop and implement marketing strategies to grow brand awareness across Nunavut and beyond. Supervise customer service workflows, ensuring excellent response time and satisfaction. Coordinate between warehouses, logistics, and delivery teams for smooth operations. Manage and optimize the company website, SEO, and online listings. Create and manage digital marketing content across social platforms. Analyze performance reports and suggest improvements to enhance service and reach. What We’re Looking For Strong communication and leadership skills. Experience in marketing, online operations, or customer experience management (1–2 years). Knowledge of SEO, social media marketing, and web management. Creative mindset with an understanding of shipping, logistics, or service-based operations. Basic graphic design sense and ability to collaborate on visuals. Organized, reliable, and able to handle multiple priorities in a fast-paced environment. Education High school diploma required. Post‑secondary education in marketing, business, or related field is an asset. Why Join Friendship Fast Be part of a fast-growing logistics company serving Canada’s Arctic. Work with a passionate and dedicated team. Opportunity to build creative strategies and make a real impact on brand growth. Seniority level Entry level Employment type Full‑time Job function Marketing and Sales Industries Transportation, Logistics, Supply Chain and Storage Apply now or send your resume to #J-18808-Ljbffr


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