Solutions Designer CRM 9579-1516

Overview Solutions Designer CRM role at Foilcon. Join to apply for the Solutions Designer CRM role at Foilcon. Responsibilities Undertakes the design of hosting technology solutions based on the client\'s service specifications, standards, policies, best practices and cost models, in order to meet client Salesforce Public Sector Solutions CRM application business requirement and project/initiative deliverables. General Skills Knowledge of Salesforce Public Sector Solutions CRM applications, operating systems, environments, database technologies, programming languages and communication protocols. Develop end-to-end features across Salesforce, Mulesoft, and other services. Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations. An understanding of how to develop complex Salesforce Sales Cloud features, breaking down the work into components and milestones that stakeholders can easily understand Write concise, well-crafted code and tests. Provide detailed estimates and work breakdown structure for assigned tasks Must Have 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when Salesforce configuration options are desirable over custom code Certified Salesforce Platform Developer I or equivalent experience Salesforce Certified OmniStudio Developer Salesforce Certified Experience Cloud Consultant Salesforce Certified Administrator Desirable Skills Experience with building Salesforce solutions based on user stories and low level designs Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code Strong experience delivering products in Agile/Scrum mode Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools within AppExchange and Salesforce Platform Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC) Hands-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web services Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc. Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-On Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT Experience with deployment tools such as GitLab, Jenkins, etc. Knowledge Transfer Requirements Knowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff All design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided Evaluation Criteria Criteria 1: Salesforce Experience — 30 points 5+ years experience (including recent experience) solutioning and hands-on configuring in Salesforce Salesforce Certified Platform Developer I Salesforce Certified OmniStudio Developer Salesforce Certified Experience Cloud Consultant Salesforce Certified Administrator Criteria 2: Design, Analysis, Development and Configuration — 35 points Demonstrated experience supporting, developing, maintaining, and configuring Salesforce solutions Hands-on experience configuring and troubleshooting issues in Salesforce implementations and integrations Experience designing and supporting prototypes and proofs of concepts Root cause analysis to troubleshoot defects/incidents and resolve issues Documenting build books and performance measures for new environments Experience conducting fit/gap analysis between requirements and Salesforce capabilities Experience diagnostics and incident management methods Implementing AODA compliant solutions Criteria 3: Communication and Documentation — 25 points Excellent analytical, problem solving and decision-making skills Excellent written and verbal communication Progress reporting to team/project leads, proactively raising risks/issues with migrations Documenting processes and technical designs; updating build books Engaging with project team to expedite implementation; collaborating with the Project Manager and lead architect Providing estimates for proposed features/enhancements and validating estimates for completeness Criteria 4: Agile Experience — 5 points Experience with Agile Scrum methodologies Experience with agile sprint management, bug tracking and testing lifecycle management using Azure DevOps Understanding of SDLC and DEV processes in agile environments Criteria 5: Public Sector Experience — 5 points Previous experience in Government or Public Sector organizations Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr