Solutions Designer CRM 9580-1516

OverviewJoin to apply for the Solutions Designer CRM 9580-1516 role at Foilcon.ResponsibilitiesUndertakes the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices and cost models, in order to meet client Salesforce Public Sector Solutions CRM application business requirement and project/initiative deliverables.General SkillsKnowledge of Salesforce Public Sector Solutions CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.Develop end-to-end features across Salesforce, Mulesoft, and other services.Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.An understanding of how to develop complex Salesforce Sales Cloud features, breaking down the work into components and milestones that stakeholders can easily understandWrite concise, well-crafted code and tests.Provide detailed estimates and work breakdown structure for assigned tasksDesirable SkillsExperience with building Salesforce solutions based on user stories and low level designsAdhere to defined coding standards and develop well-structured, maintainable and easy to understand codeStrong experience delivering products in Agile/Scrum mode.Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools available within AppExchange and Salesforce PlatformDesign, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)Hands-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web servicesStrong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-OnMigrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANTExperience with deployment tools such as GitLab, Jenkins, etc.Must Have5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom codeCertified Salesforce Platform Developer I or equivalent experienceSalesforce Certified OmniStudio DeveloperSalesforce Certified Experience Cloud ConsultantSalesforce Certified AdministratorKnowledge Transfer RequirementsKnowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staffAll design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories providedEvaluation CriteriaCriteria 1: Salesforce Experience (30 points)5+ years experience (including recent experience) solutioning and hands-on configuring in SalesforceSalesforce Certified Platform Developer ISalesforce Certified OmniStudio DeveloperSalesforce Certified Experience Cloud ConsultantSalesforce Certified AdministratorCriteria 2: Design, Analysis, Development and Configuration (35 points)Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutionsHands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environmentsDemonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanismsDemonstrated experience designing and supporting the development of prototypes and proof of conceptsDemonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidentsDemonstrated experience documenting build books, working with staff on actual implementation documents and performance measures of the new environmentsExperience conducting fit/gap analysis between high-level requirements and Salesforce Public Sector capabilitiesExperience conducting diagnostics and determining methods to help incident managementExperience implementing AODA compliant solutionsCriteria 3: Communication and Documentation (25 points)Excellent analytical, problem solving and decision-making skillsExcellent communication skills, both written and verbalExperience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with migrationsDemonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change requestsExperience documenting processes and technical designs and updating build booksExperience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design processExperience providing estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracyCriteria 4: Agile Experience (5 points)Experience with Agile scrum methodologiesDemonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOpsThorough understanding of SDLC, specifically DEV processes in agile development environmentsCriteria 5: Public Sector Experience (5 points)Previous experience working in Government or Public Sector organizationsJob DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Engineering and Information TechnologyIndustries: IT Services and IT Consulting #J-18808-Ljbffr