Solutions Designer CRM 9579-1516

3 weeks ago


Guelph, Canada Foilcon Full time

OverviewSolutions Designer CRM 9579-1516 role at Foilcon. Join to apply for the Solutions Designer CRM 9579-1516 role at Foilcon.ResponsibilitiesUndertakes the design of hosting technology solutions based on the client\'s service specifications, standards, policies, best practices and cost models, in order to meet client Salesforce Public Sector Solutions CRM application business requirement and project/initiative deliverables.General SkillsKnowledge of Salesforce Public Sector Solutions CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.Develop end-to-end features across Salesforce, Mulesoft, and other services.Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including technical assistance in implementation, conversion and migrations.An understanding of how to develop complex Salesforce Sales Cloud features, breaking down the work into components and milestones that stakeholders can easily understandWrite concise, well-crafted code and tests.Provide detailed estimates and work breakdown structure for assigned tasksMust Have5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when Salesforce configuration options are desirable over custom codeCertified Salesforce Platform Developer I or equivalent experienceSalesforce Certified OmniStudio DeveloperSalesforce Certified Experience Cloud ConsultantSalesforce Certified AdministratorDesirable SkillsExperience with building Salesforce solutions based on user stories and low level designsAdhere to defined coding standards and develop well-structured, maintainable and easy to understand codeStrong experience delivering products in Agile/Scrum modeMap Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools within AppExchange and Salesforce PlatformDesign, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)Hands-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web servicesStrong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-OnMigrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANTExperience with deployment tools such as GitLab, Jenkins, etc.Knowledge Transfer RequirementsKnowledge transfer is expected to occur through the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staffAll design, development and artefacts, including all relevant and complete documents must be transferred to the ministry in the designated repositories providedEvaluation CriteriaCriteria 1: Salesforce Experience — 30 points5+ years experience (including recent experience) solutioning and hands-on configuring in SalesforceSalesforce Certified Platform Developer ISalesforce Certified OmniStudio DeveloperSalesforce Certified Experience Cloud ConsultantSalesforce Certified AdministratorCriteria 2: Design, Analysis, Development and Configuration — 35 pointsDemonstrated experience supporting, developing, maintaining, and configuring Salesforce solutionsHands-on experience configuring and troubleshooting issues in Salesforce implementations and integrationsExperience designing and supporting prototypes and proofs of conceptsRoot cause analysis to troubleshoot defects/incidents and resolve issuesDocumenting build books and performance measures for new environmentsExperience conducting fit/gap analysis between requirements and Salesforce capabilitiesExperience diagnostics and incident management methodsImplementing AODA compliant solutionsCriteria 3: Communication and Documentation — 25 pointsExcellent analytical, problem solving and decision-making skillsExcellent written and verbal communicationProgress reporting to team/project leads, proactively raising risks/issues with migrationsDocumenting processes and technical designs; updating build booksEngaging with project team to expedite implementation; collaborating with the Project Manager and lead architectProviding estimates for proposed features/enhancements and validating estimates for completenessCriteria 4: Agile Experience — 5 pointsExperience with Agile Scrum methodologiesExperience with agile sprint management, bug tracking and testing lifecycle management using Azure DevOpsUnderstanding of SDLC and DEV processes in agile environmentsCriteria 5: Public Sector Experience — 5 pointsPrevious experience in Government or Public Sector organizationsSeniority levelMid-Senior levelEmployment typeFull-timeJob functionEngineering and Information TechnologyIndustriesIT Services and IT Consulting #J-18808-Ljbffr



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