Technical Support Representative
2 weeks ago
Requirements Must have: We are looking for a Technical Support Specialist who has proven experience in technical support or customer service, ideally within the payment terminal or point-of-sale (POS) sector. You should possess strong knowledge of payment terminal hardware and software, including installation, configuration, and troubleshooting. Excellent problem-solving abilities are essential, particularly the capacity to think critically under pressure. Exceptional communication skills are required to convey technical concepts in a straightforward manner. A strong customer service focus and a commitment to providing top-notch support and satisfaction are crucial. You must be able to work both independently and as part of a team. Technical proficiency with various operating systems (such as Windows and Linux) and network configurations is expected. Additionally, a basic understanding of payment processing systems, security protocols, and industry standards (like PCI compliance) is beneficial. Flexibility in your schedule, including availability for evenings and weekends if necessary, is also preferred. Responsibilities: Your key responsibilities will include assisting customers with the installation and configuration of payment terminals, making sure that devices are integrated with their systems. You will troubleshoot and solve any installation-related problems, including hardware setups and software configurations. Providing guidance on optimal usage and best practices will ensure seamless transaction processing. You will offer remote support to customers facing technical difficulties, diagnosing and resolving issues related to connectivity, device malfunctions, software bugs, and transaction errors. Collaborating with cross-functional teams (e.g., development, product management) will be essential in addressing escalated technical issues and driving resolutions. As the primary point of contact for technical inquiries, you will respond promptly and professionally while clearly communicating complex technical concepts. Maintaining accurate documentation of customer interactions, troubleshooting steps, and resolutions will be your responsibility. You will also provide customers with product updates, training materials, and post-installation support. Company: This position is full-time and permanent, with an annual salary ranging from $55,000.00 to $65,000.00. We offer a range of benefits, including casual dress code, dental care, extended health care, life insurance, paid time off, and vision care. The work location is in-person, allowing for direct interaction with our clients. We look forward to welcoming a motivated individual who is eager to contribute to our team #J-18808-Ljbffr
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Technical Support Representative
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Toronto, Canada LG Electronics Canada Full timeLG Canada is currently seeking a Technical Support Representative to support inbound calls, while being based out of our Head Office, from Authorized LG Service Centers. This position supports LG’s strategic plan to provide high quality in-home repair for our customers (end-users), while consistently improving the speed of repair. PRINCIPLE...
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Technical Support Representative
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Toronto, Canada ARC Business Solutions Full time**_ARC Business Solutions Inc. is a customer-oriented information technology solution provider with proven abilities to incorporate strategy, creativity and technical aspects into business solutions. Service delivery is focused in four main technology solution verticals: Systems Delivery, Enterprise Information Management, Training and Managed Services; with...
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Technical Support Representative
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Toronto, Ontario, Canada Human Resources Department - NRT Technology Corp. Full time $50,000 - $80,000 per yearTechnical Support Representative About NRT NRT is one of the 50 Best Managed Companies, and we're looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader NRT provides next-generation commerce and information-enabling experiences for enterprise customers around the world. Our solutions include secure payment...
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Technical Support Representative
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Toronto, Canada NRT Technology Corp. Full timeJoin to apply for the Technical Support Representative (5) role at NRT Technology Corp. Join to apply for the Technical Support Representative (5) role at NRT Technology Corp. About NRTNRT is one of the 50 Best Managed Companies, and we’re looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader! Technical Support...
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Technical Support Representative
2 weeks ago
Toronto, Canada NRT Technology Corp. Full timeJoin to apply for the Technical Support Representative (5) role at NRT Technology Corp.Join to apply for the Technical Support Representative (5) role at NRT Technology Corp.About NRTNRT is one of the 50 Best Managed Companies, and we’re looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader!Technical Support...
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Technical Support Representative
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Toronto, Canada NRT Tech Full timePosted Tuesday, August 5, 2025 at 4:00 AM Technical Support Representative About NRT NRT is one of the 50 Best Managed Companies, and we’re looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader! NRT provides next-generation commerce and information-enabling experiences for enterprise customers around the world....
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Technical Support Representative
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Toronto, Canada NRT Tech Full timeJob Description Posted Thursday, October 23, 2025 at 4:00 AM Technical Support Representative About NRT NRT is one of the 50 Best Managed Companies, and we’re looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader! NRT provides next-generation commerce and information-enabling experiences for enterprise...
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Technical Support Representative
3 weeks ago
Toronto, Canada NRT Tech Full timeJob Description Posted Thursday, October 23, 2025 at 4:00 AM Technical Support Representative About NRT NRT is one of the 50 Best Managed Companies, and we’re looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader! NRT provides next-generation commerce and information-enabling experiences for enterprise customers...
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Technical Support Representative
2 weeks ago
Toronto, Canada NRT Tech Full timeJob Description Posted Thursday, October 23, 2025 at 4:00 AM Technical Support Representative About NRT NRT is one of the 50 Best Managed Companies, and we’re looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader! NRT provides next-generation commerce and information-enabling experiences for enterprise customers...
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Technical Support Representative
2 weeks ago
Toronto, Canada NRT Tech Full timeJob Description Posted Thursday, October 23, 2025 at 4:00 AM Technical Support Representative About NRT NRT is one of the 50 Best Managed Companies, and we’re looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader! NRT provides next-generation commerce and information-enabling experiences for enterprise customers...
