Area Human Resources Manager, CA

Area Human Resources Manager, CA – Toronto, Canada As an Area HR Manager , you will lead as a Strategic Business Partner to ensure the best colleague experience through implementing H&M’s people strategy. You will strive to foster and promote a high-performing, growth-oriented organizational culture with strong values that align with business goals and help achieve our financial targets. This field role reports to the Area Manager and is based out of Toronto, Canada. A Day in the Life Working at H&M, no two days are ever the same, but a typical day will include the following responsibilities: Utilize your HR Business Partner mindset by strategically partnering with business leaders to effectively implement H&M’s people plan. Champion our values-driven culture to provide the best colleague and customer experience; recognize customer service behaviors and drive performance to ensure business success. Collaborate with the Area team and Sales Market HR to follow up & evaluate HR KPIs & initiate clear action plans. Develop a sustainable talent acquisition and hiring plan and strategy for the Area, while building and overseeing the internal talent pipeline with follow-up on talent development. Provide HR subject matter expertise, competency coaching, and business partner advice to your indirect team of Store managers. Maintain in-depth knowledge of legal requirements related to day‑to‑day management of colleagues to reduce legal risks, ensure regulatory compliance, and foster a fair working environment. Maintain an overview of specific colleague‑related challenges in your Area, including political, environmental, and competitor‑related complexities, and develop strategies to navigate these challenges. Play a key role in leading change initiatives, supporting colleagues to adapt to changes through effective communication and support. Support the Area team and Store managers in developing, identifying, and coaching talent & fostering cross‑function talent initiatives. Required domestic and international travel up to 60% of the time. Qualifications 2–4 years of HR, retail leadership, or people management experience, preferably in retail management. Inclusive, positive, open to feedback, and willing to multitask and learn on the job. Strong commitment and experience providing a high level of customer service. Skilled at solving conflicts directly but in a positive way. Strong professional maturity and ability to deal with sensitive and confidential information. Knowledge of federal and state/municipal legal requirements including Title 7, FLSA, FMLA, ADA, FCRA, etc., specifically relating to recruitment and training. Proficient at Microsoft Office. Store orientation and commitment to store management development. Who We Are H&M Group is a global company with strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, with our customers at the heart of every decision. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry toward a more inclusive and sustainable future. Why You’ll Love Working at H&M We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. We pride ourselves on being a values‑driven organization guided by our seven unique values that have been part of our success story for over 75 years. You’ll have access to Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues. We are an inclusive company where you’re encouraged to be yourself at work. Our global talent community provides opportunities for career growth and aspirations without limits. We support your overall well‑being and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company‑match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community. Express your personal style with our employee discount at H&M, Other Stories, and COS. Additional Information Pay Status : Salary JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. Most of all, it’s our people who make us who we are. Take the next step in your career with us. The journey starts here. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodations during the application or interview process, please contact us at and use Ask a Question. *This job posting highlights the most critical responsibilities and requirements of the job and is not all inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Retail #J-18808-Ljbffr