Senior Manager, Fraud Governance

Position Title Senior Manager, Fraud Governance & Strategy, Enterprise Fraud Risk Location 40 King, 11th floor Work Arrangement Hybrid: 3 days in office (will increase to 4 days in the future); Anchor days: Wednesday, Thursday Contract Details Contract Duration: 6 months. Possibility of extension: yes. Schedule Hours: 9 am‑5 pm Monday‑Friday; standard 37.5 hrs/week. Story Behind the Need Business group: Global Operational Risk. Project: Fraud risk documentation and reporting project. The role contributes to the overall success of the Enterprise Fraud Governance & Strategy Team by ensuring that individual goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives. All activities are carried out in compliance with governing regulations, internal policies, standards, and procedures. The position is an individual contributor responsible for high‑profile support and execution of enterprise‑wide Fraud Risk Policy Development activities. Incorrect information, policy interpretation or advice to a business line could result in significant fines, negative regulatory classifications, and reputational damage to the organization. Key Accountabilities Champions a customer‑focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. Conducts annual policy reviews and updates of all fraud risk policies enterprise‑wide, ensuring all exceptions and decisions are captured on Global Financial Crimes Risk Management records. Monitors and analyses regulatory developments (changes or new laws, regulations, industry trends) at the business line, country, and regional levels and provides recommendations to senior management for approval. Reviews and approves business line or country‑specific fraud risk policies, within the authority granted. Brings to the attention of other Global Policies and Standards team members any implied impacts to their respective areas of specialization. Maintains the Legislative Control Matrices required under eRCM. Oversees updates of fraud risk policies (global/local), ensuring distribution to all relevant business partners (English/French/Spanish). Maintains an up‑to‑date centralized Global Fraud Portal of policies, standards, interpretations, frequently asked questions, answers, and approved exceptions. Liaises with Operations, Financial Intelligence Unit, and IT & S to ensure all policy changes are incorporated into specific system requirements as per regulation. Provides advice and counsel on policy interpretation to business lines as required, ensuring adequate understanding by business leaders of its execution. Participates in all activities relevant to Correspondent Banking, including updates to external website materials, completion of other bank’s compliance questionnaires, and participation in fraud risk reviews. Understands how the bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions. Develops a process and governance strategy for the coordination and central tracking of all fraud risk issue management for the business lines and second‑line Global Fraud Risk Unit. Develops reporting processes and formats for senior and executive management consumption. Must Have Skills 5 years of relevant experience in fraud. Working experience within fraud capabilities, including detection and monitoring. Solid knowledge of fraud regulations and regulatory reporting frameworks. Recent experience with risk documentation and strong documentation skills. Experience with fraud detection and monitoring platforms. Excellent written communication skills to develop fraud risk documentation. Nice to Have Working knowledge of various bank business policies, procedures, processes, and systems. Demonstrated attention to detail to ensure accuracy of data collation and reporting. Experience with Power BI. Bilingual with Spanish speaking an asset. Education Bachelor’s degree (University Degree). Best VS. Average Candidate The ideal candidate will have strong experience with fraud regulations and regulatory reporting frameworks, recent experience with fraud detection and monitoring platforms, and excellent written communication skills to develop fraud risk documentation. #J-18808-Ljbffr