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Senior Manager, Fraud Governance and Internal Controls

2 weeks ago

Toronto ON MK L, Canada Scotiabank Full time $120,000 - $180,000 per year

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Manager, Fraud Governance and Internal Controls plays a critical role in overseeing audit-related activities within Global Fraud Management (GFM) across all markets. This role oversees timely resolution of audit items, effective stakeholder engagement, and visibility for executive leadership.

Is this role right for you? In this role you will:

  • Collect and synthesize insights from relevant issues across the enterprise that impact GFM's fraud risk mitigation priorities and roadmap.
  • Collaborate with internal stakeholders including business lines, risk partners, and audit teams to ensure timely development and execution of remediation plans.
  • Provide regular updates and reporting to senior leadership on status, risks, and mitigation strategies, escalating proactively when resolution risks are identified.
  • Ensure internal control frameworks and enterprise policies, compliance and risk requirements are adhered to and continuously reviewed for improvements.
  • Understand current fraud schemes and emerging threats across payment and account lifecycles.
  • Provide visibility on resolution of all open audit items owned by GFM across global markets.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Minimum 5+ years of experience in operational risk management or audit function in the financial services industry or 10+ years of relevant Retail Banking experience
  • Strong understanding of fraud detection technologies, controls, and regulatory requirements
  • Strong knowledge of Fraud Operations, Retail and Small business products, including self-service channels and communication access points to Fraud Operations
  • Fluency in Spanish is required
  • Excellent written and verbal communication skills with demonstrated ability to communicate clear and concise recommendations and conclusions to Senior Management and Executives.
  • Operate with high degree of independence and requires sound judgment and discretion in reporting or escalating complex and sensitive issues guidelines/prescribed routines

What's in it for you?

  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities – for you and our customers.
  • A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.