IT Support Shift Lead
1 week ago
Title : IT support shift lead Role : Saint Thomas, ON (Onsite) Position: Contract Job Overview : Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and customer inquiries Process service/support requests Systematic troubleshooting of problems in 1st and 2nd level support Create evaluations using Excel Maintain and manage asset data " Good hands-on with PowerBI To provide support for on call escalations and doing root cause analysis of given issueTo independently resolve tickets within agreed SLA of ticket volume and timeTo adhere to quality standards, regulatory requirements and company policiesWork on value adding activities such Knowledge base update & management, Training freshers, coaching analystsTo ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
-
IT Support Shift Lead
1 week ago
St Thomas, Canada KTek Resourcing Full timeTitle : IT support shift lead Role : Saint Thomas, ON (Onsite) Position: Contract Job Overview : - Administering and supporting IT systems in the production and office environment - Installation, configuration of operating systems and special software - Parts incoming and outgoing including documentation and creating reports - Accepting incoming...
-
IT Support Shift Lead
1 week ago
St. Thomas, Canada KTek Resourcing Full timeTitle : IT support shift lead Role : Saint Thomas, ON (Onsite) Position: Contract Job Overview : Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and...
-
IT Support Shift Lead
22 hours ago
St. Thomas, Canada Raas Infotek Full timeIT Support Shift Lead Location: - St Thomas, ON JD: - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and customer inquiries Process service/support...
-
IT Support Shift Lead
1 week ago
St. Thomas, Ontario, Canada KTek Resourcing Full time $45,000 - $70,000 per yearTitle : IT support shift leadRole : Saint Thomas, ON (Onsite)Position: ContractJob Overview :Administering and supporting IT systems in the production and office environmentInstallation, configuration of operating systems and special softwareParts incoming and outgoing including documentation and creating reportsAccepting incoming incidents and customer...
-
IT Support Shift Lead
1 day ago
St Thomas, Canada Raas Infotek Full timeIT Support Shift Lead Location: - St Thomas, ON JD: - Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and customer inquiries Process service/support...
-
IT Support Shift Lead
1 week ago
St Thomas, Canada KTek Resourcing Full timeTitle : IT support shift leadRole : Saint Thomas, ON (Onsite)Position: ContractJob Overview : Administering and supporting IT systems in the production and office environmentInstallation, configuration of operating systems and special softwareParts incoming and outgoing including documentation and creating reportsAccepting incoming incidents and customer...
-
IT Support Shift Lead
1 week ago
st thomas, Canada KTek Resourcing Full timeTitle : IT support shift leadRole : Saint Thomas, ON (Onsite)Position: ContractJob Overview : Administering and supporting IT systems in the production and office environmentInstallation, configuration of operating systems and special softwareParts incoming and outgoing including documentation and creating reportsAccepting incoming incidents and customer...
-
IT Support Shift Lead
7 days ago
St. Thomas, Canada KTek Resourcing Full timeTitle : IT support shift leadRole : Saint Thomas, ON (Onsite)Position: ContractJob Overview : Administering and supporting IT systems in the production and office environmentInstallation, configuration of operating systems and special softwareParts incoming and outgoing including documentation and creating reportsAccepting incoming incidents and customer...
-
IT Support Shift Lead
1 week ago
St. Thomas, Canada KTek Resourcing Full timeTitle : IT support shift leadRole : Saint Thomas, ON (Onsite)Position: ContractJob Overview : Administering and supporting IT systems in the production and office environmentInstallation, configuration of operating systems and special softwareParts incoming and outgoing including documentation and creating reportsAccepting incoming incidents and customer...
-
IT Support Shift Lead
1 week ago
St Thomas, On, Canada KTek Resourcing Full timeTitle : IT support shift lead Role : Saint Thomas, ON (Onsite) Position: Contract Job Overview : Administering and supporting IT systems in the production and office environment Installation, configuration of operating systems and special software Parts incoming and outgoing including documentation and creating reports Accepting incoming incidents and...
