Enterprise Customer Success Manager
3 weeks ago
Join to apply for the Enterprise Customer Success Manager role at STAN AI Salary range provided by STAN AI. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more. Base pay range $60,000.00/yr - $100,000.00/yr Our team is growing Working as part of STAN’s Team, the Enterprise Customer Success Manager will contribute to the long‑term growth and retention of property management firms using STAN, through rapport building and solutions‑based selling across an assigned book of business. About Us We believe that properties can be managed autonomously. Do you? STAN is the first A.I. assistant for residential property managers. STAN was launched in 2019 by two former property management executives who spent 13 years working for North America’s largest management company. STAN is growing quickly and is already the largest A.I. assistant in the industry. We offer multiple AI products to serve our clients, from our flagship omnichannel AI assistant to numerous AI add‑ons for property managers. STAN is also an award‑winning platform, having been recognized by Rogers, FedEx, George Brown College, StartUp Canada, the Waterloo Accelerator Centre, and more Tasks Manage an assigned and growing portfolio of high touch enterprise accounts. Build positive relationships with clients, while becoming a trusted AI Solutions advisor. Act as the central point of contact and handle customers’ individual needs. Resolve conflicts and provide solutions to customers in a timely manner. Identify and create growth opportunities within the assigned book of business. Expand STAN’s Suite of AI tools across property management firms full portfolios. Demonstrate STAN’s growing capabilities with customers, through product walkthroughs and new feature presentations. Set and track account targets, aligned with company and Customer Success objectives. Protect book of business, through churn management, expectation setting with customers, and strategic problem‑solving. Work cross‑functionally with Product, Engagement, Bot Review, and Onboarding teams to deliver world‑class client experiences. Become the internal voice of the customer at STAN, driving our client’s needs forward. Contribute to the build‑out of Account Management at STAN, including creating new processes, setting key objectives, and formulating account growth plans. Requirements Proven work experience in technical consulting/implementation, customer service, and/or client success. Hands‑on experience with selling and an ability to deliver excellent customer service. Knowledge of CRM software, Project Management, and CS Platforms. Experience with scaling Account Management programs within a fast‑paced startup. Deep understanding of sales performance metrics. Excellent communication, objection handling, and negotiation skills. An ability to deliver projects and answer inquiries on time. Business acumen with a problem‑solving attitude. Degree in Business Administration, Marketing, or equivalent experience. Benefits Private Health Insurance Company Laptop Public Transportation Benefits Company Events Free Parking Above‑average Compensation We invite you to apply and be part of building the first A.I. property manager Seniority level Associate Employment type Full‑time Job function Other Referrals increase your chances of interviewing at STAN AI by 2x Get notified about new Customer Success Manager jobs in North York, Ontario, Canada . #J-18808-Ljbffr
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Customer Success Manager- Enterprise
2 days ago
Toronto, Canada SysAid Full timeJoin to apply for the Customer Success Manager – Enterprise role at SysAid. SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner’s ITSM Magic Quadrant and honored with AWS’s Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9...
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Customer Success Manager- Enterprise
1 day ago
Toronto, Canada SysAid Full timeJoin to apply for the Customer Success Manager – Enterprise role at SysAid. SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner’s ITSM Magic Quadrant and honored with AWS’s Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9...
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Customer Success Manager- Enterprise
19 hours ago
Toronto, Canada SysAid Full timeJoin to apply for the Customer Success Manager – Enterprise role at SysAid . SysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner’s ITSM Magic Quadrant and honored with AWS’s Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9...
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Customer Success Manager- Enterprise
2 weeks ago
Toronto, Canada SysAid Full timeSysAid, a pioneering SaaS company in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9 million daily users. Our commitment? Revolutionizing Enterprise Service Management...
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Enterprise Customer Success Manager
1 week ago
Toronto, Canada LumiQ Full time**About the Role**: Reporting to our Team Lead, Enterprise Customer Success, the **Enterprise Customer Success Manager **will be responsible for the adoption, advocacy, retention, and growth of LumiQ customers. The CSM will drive user engagement across the platform and ensure alignment to drive client happiness. **What You'll Be Doing**: - Lead and develop...
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Enterprise Customer Success Manager
2 days ago
Toronto, Canada MaintainX Full timeOverviewMaintainX is the world’s leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 11,000+ businesses including Duracell, Univar Solutions Inc., Titan...
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Customer Success Manager – Enterprise
3 days ago
Toronto, Ontario, Canada Freepik Full timeFreepik is scaling fast, and exceptional customer experience is non-negotiable. We're hiring a Customer Success Manager (CSM) to drive adoption, retention, and growth across our enterprise portfolio. You'll be the cornerstone of customer advocacy, shaping a customer-obsessed culture that accelerates business outcomes and maximizes customer...
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Enterprise Customer Success Manager
2 days ago
Toronto, Canada STAN AI Full timeJoin to apply for the Enterprise Customer Success Manager role at STAN AI Salary range provided by STAN AI. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more. Base pay range $60,000.00/yr - $100,000.00/yr Our team is growing! Working as part of STAN’s Team, the Enterprise Customer Success Manager will...
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Enterprise Customer Success Manager
3 days ago
Toronto, Canada STAN AI Full timeJoin to apply for the Enterprise Customer Success Manager role at STAN AI Salary range provided by STAN AI. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more. Base pay range $60,000.00/yr - $100,000.00/yr Our team is growing! Working as part of STAN’s Team, the Enterprise Customer Success Manager will...
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Enterprise Customer Success Manager
4 weeks ago
Toronto, Canada Canonical Full timeEnterprise Customer Success Manager - Canonical Join Canonical’s Customer Success team as an Enterprise Customer Success Manager, responsible for building trust with customers, guiding adoption of Canonical’s open source solutions, and driving expansion across a portfolio of enterprise customers. Location This role is fully remote. Job responsibilities...
