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Quality Specialist

2 months ago

North York, Canada Viscor Full time

Position Overview

This position is responsible for all aspects of Quality within the facility. This position will work closely with plant personnel to support development and implementation of quality standards for manufacturing. This position is accountable for providing leadership to ensure that all Quality systems, procedures and training activities are consistent with BU / corporate wide Quality initiatives and objectives to facilitate continuous improvement of our manufacturing and service processes.


Essential Functions

  • Develop, implement, communicate and maintain a Quality plan to bring the plant Quality Systems and processes into compliance with the Business Unit (BU)/Corporate quality standards and system requirements
  • Develop and grow the Quality capabilities of the plant through the development and deployment of shared (across BU’s) standards, processes and best practices
  • Drive continuous improvement efforts including statistical capability, audits and corrective actions, and Quality performance metrics
  • Recommend, develop and implement statistical Quality techniques to monitor and control processes
  • Drive the Quality Concerns process ensuring timely feedback to create closed loop actions addressing Quality gaps, specifically (product) and systemically (process). Work in conjunction with plant operations and engineering and to ensure root causes are identified and corrective actions are implemented to prevent recurrences.
  • Collaborate in addressing customer returns for reworking related to quality concerns by conducting root cause analysis, and subsequently generating written corrective action reports as needed. Engage with department heads to dissect corrective measures and apprise senior management of trends and patterns.
  • Analyze and assess all infield quality and warranty issues, identifying and escalating trends and patterns with internal departments and suppliers involved.
  • Take charge of evaluating and determining responsibility for onsite/infield repairs. Maintain relationships with 3rd party resources and manage repairs required, ensuring the timely and cost effective completion of repairs.
  • Work with Sourcing relative to Quality issues with external suppliers
  • Assist in the review of process capabilities and identify areas where processes require definition and work with manufacturing and engineering to prioritize opportunities for accuracy and DFMA.
  • Other duties or projects as may be assigned.


Education

  • Bachelor’s Degree (B.A.) from an accredited College or University required, degree in Engineering or related technical field preferred
  • ASQ Certified Quality Engineer preferred
  • Certified Reliability Engineer (CRE) a plus


Experience

  • Minimum 6 years’ quality management experience required
  • Six Sigma Experience (Green or Black Belt strongly preferred)
  • Prior Quality experience in Design and/or Process /Manufacturing in Electronics, Metal Stamping, Injection Molding, SMT and PCBA, preferred
  • Experience in ISO 9001 required



Skills

  • Must have a strong background in statistical techniques and application
  • Must understand the APQP process and its deliverables
  • Must have excellent oral and written communication skills
  • Must be able to reduce complex procedures into simplified form and able to educates others
  • Must be proficient in Microsoft Office Suite at an intermediate to advanced level